CAROLYN J. EVANS
Milwaukee, WI ***16
OBJECTIVE: To obtain employment where I can work from home utilizing my typing/data entry and administrative assistance skills
HIGHLIGHTS:
· Awarded/recognized for excellent case management services
· 6 years of exceptional case management services
· Extensive experience in administrative support
· Effective organizational skills using Microsoft word, Excel, and CARES
· Exceptional organizational skills, detailed-oriented, great with follow through
ability, able to work well with individuals; simultaneously managed multiple tasks
· Excellent customer service skills, written and oral communication skills, problem
solving and decision making ability
EXPERIENCE: 2005-PRESENT UMOS
Financial Employment Planner/Case Manager
· Schedules, prepares, maintains and documents client services, Assesses the
. participants skills, needs, motivation and barriers to self-sufficiency
· Return calls, schedule appointments, update transportation and document case comments
. Develop Employability Plans to determine long and short term goals to obtain employment
. Refer participants to education, training and employment services, Maintains files in
CARES, impose sanctions, authorize transportation
. Conduct weekly food stamp employment training orientation/enrollment
2002-2005 OIC-GM
Financial Employment Planner/Case Manager
· Provide case management for food stamp population, develop Employability Plans
· Generate referrals and impose/lift sanctions
· Utilize CARES reporting tools to ensure benchmark maintenance, Return calls,
schedule appointments, conduct weekly orientations
2003-2001 OIC-GM
Human Resources Technician
· Employment Verifications, typing
· Payroll, Prep time cards for entire agency
· Garnishments, filing and distribute checks
1995 OIC-GM
Administrative Assistant
· Order supplies, sort mail, answer phones
· Type reports, Schedule appointments, invoices,
· Analyzed record keeping systems, office layouts and personnel requirements
· Coordinated attendance records, sick and vacation time, terminations, new hires/
transfers, typing
· Reviewed and answered correspondence
· Supervised and manages a staff of five
1996-1997 WALGREENS
· Cashier/Provide customer service/sore recovery
1995-1990 ST. PAUL’S LUTHERAN CHURCH
CHURCH SECRETARY
· Typing, print and organize church bulletins
· Open, sort and distribute mail
· Copy, file and schedule appointments
· Read and routed incoming mail
· Composed and typed routine correspondence
EDUCATION: 1989-1990/ITT TECHNICAL INSTITUTE
· Certificate/Clerical
1984-1987/Milwaukee Area Technical College
· General Education/Business Administration
VOLUNTEER: African World Festival, Juneteenth and OIC-GM Special Events
REFERENCE: Available Upon Request