Customer Service Data Entry Office Assistant, Clerical

Laqureesha Echols

**** ***** ***** ************, ******* 46203 317-***-****

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OBJECTIVE

Office Clerical professional seeking an opportunity to grow and learn: offering versatile office clerical and customer service skills. Fully motivated, committed, dependable, and can work independently while obtaining the highest possible standards of office support. Proficient with time management, great with deadlines, and has the ability to multitask. Possess great organizational skills.

WORK EXPERIENCE

Vertex, Indianapolis, Indiana 09/2011-12/2011

Customer Service

Performed customer service to customers, completed orders, entered personal information, assigned appointments, handled payments, and resolved issues.

Highlights – Took inbound calls and made outbound calls when necessary. Gave out accurate information to new customers and started their services. Helped gain customers using sales techniques.

Quarters Consultant Inc., Indianapolis, Indiana 02/2009 -03/2011

Office Clerk

Handled clerical task (e.g., data entry, filing, records management and scheduling), as the assistant to small business consulting office. Maintained database and ensured accurate information. Quickly became a trusted assistant known for can-do attitude, flexibility and high-quality work.

Highlights • Answered phones and took messages • Communicated effectively to clients and supervisor • Prepared correspondence and documents • Helped coordinate marketing events • Entrusted to manage office in the supervisor’s absence • provided timely, courteous and knowledgeable response to information request from clients • Processed incoming/outgoing mail • Scheduled meetings and appointments • Maintained and updated database

EDUCATION

Ivy Tech Community College, Indianapolis, Indiana 2010 -Present

Office Administration – Associates Degree

Graduation Year: 2014

SKILLS

Front-Desk Reception, Spreadsheets/Reports, Sending and Receiving emails, Handled Correspondences, Maintained personal records and files, Handled multiple phone lines, Organized files, Input and Verify information, Scheduled clients, Gave clients the necessary information needed, and Proficient in Microsoft Office Programs.

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