Administrative Assistant

JO CARTER

**** ****** ***** **** ******

Olive Branch, MS 38654

901-***-**** or 662-***-****

e:mail: **************@***.***

Profile

Multi-talented individual with over 20 years experience in the secretarial field. Conscientious, self-motivated, hard-working, team-player. Particular areas of emphasis include:

 Demonstrates organizational skills

 Superior problem-solving skills

 Exceptional writing skills

 Conference scheduling skills

 Presentation development abilities

 Software: Microsoft Office XP – Microsoft Word, Power Point, Publisher, Excel, Internet Research, Shelby, EventU, Minitrac

 Applications: Administrative support, customer service

Professional Experience

Randstand Temporary Service

Mid-America Engine, Inc. 2008

Administrative Assistant

∙ Organized file in preparation for moving

∙ Researched files

∙ Ran report to determine customers/vendors with business activity within a 5-year period

Exel, Inc. – J & J 2008

Administrative Assistant

∙ Ran daily reports reflecting inbound orders

∙ Assisted in the organizing of orders and invoices

∙ Maintained database on inbound orders

∙ Assisted in breakdown and repalletizing of return products

∙ Assisted in QA of outbound shipments

Resume of Jo Carter

Page 2

The Lilly Company 2006 - 2007

Office Manager

• Maintained professional rapport with sales and managers to create a thriving environment

for sales growth

• Organized invoices, purchase orders, and packing slips for inventorying new parts and equipment into Minitrac

• Billed large volume of orders monthly

• Coordinated service calls on a timely basis to satisfy customers

• Followed up with customers, other departments, and individuals when necessary to streamline problem areas

Mid-America Baptist Theological Seminary 2005 – 2006

Administrative Assistant

• Organized new student registrations

• Organized graduations

• Organized information for yearly Student Directory

• Planned Preview Days

• Acted as liaison between students and Director of Student Services/Dean of Women

• Maintained records in Univers database

• Assisted in updating lesson materials and grading tests/papers

Germantown Baptist Church 2003 - 2005

Ministry Assistant to Pastor of Evangelism, Prayer and Assimilation

and Pastor of Church Plants

• Scheduled baptisms, tracking information on Excel spreadsheets

• Scheduled benevolence cases with background checks, etc.

• Scheduled meetings and classes in EventU

• Handled various functions in Prayer Ministry, i.e. weekly Prayer List,

Monthly Watchman Prayer Alert, Prayer Wall assignments

• Ordered evangelism material

• Maintained records in Shelby database

• Maintained re-stocking of Food Pantry

• Compiled Visitor’s Packets, Information Packets, and New Member Packets

Gregory & Gregory, PC 2000 – 2003

Legal Assistant

• Created correspondence on a regular basis, updating client files

• Tracked and calculate client billing time in Quickbooks

• Handled accounts payable and receivable, payroll, tax information

• Prepared legal documentation for estate planning

Mueller Industries, Inc. 1998 – 2000

Administrative Assistant to Vice President and General Counsel (1/00 – 8/00)

 Handled legal correspondence/communications company-wide

 Assisted CEO’s assistant in her duties

 Supported three managers: Assistant General Counsel, Vice President of Metal Purchasing and Director of Human Resources

Resume of Jo Carter

Page 3

Administrative Assistant to Director of Sales/Marketing (1999)

 Compiled data for monthly report distribution

 Scheduled meetings and conferences for all levels of staffing

 Assisted in the rebate process

 Handled correspondence/communications inter-company

 Supported two managers: Vice President – Copper Tube Sales, Manager of Line Sets

Administrative Assistant/Officer Manager to Director of Customer Service (1998)

 Supported/backed up Customer Service Reps

 Maintained Marketing materials

 Oversaw office procedures

International Paper 1989 – 1998

Secretary to Vice President, Environment, Health & Safety /Director (1994-1998)

 Handled correspondence/communication between facilities and the corporate office

 Followed through on award nominations program

 Oversaw safety slogan nomination and award process

 Updated policy manuals

 Gathered and compiled data for weekly and monthly reports

 Scheduled meetings and conferences for all levels of staffing

Education

University of Memphis

Four years with a major in Languages, minor in Education

Miller-Hawkins Business College

One year of secretarial and office training, including typing, shorthand, the dictaphone and ten-key

INTERESTS Reading…gardening…pets

REFERENCES See attached

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