Jessica L. Weed
Warwick, RI *2889
H: 401-***-**** C: 401-***-****
E-mail: ********@*******.***
Objective
To obtain a position within an accomplished company using my managerial experience, ability to lead and develop personnel and a proven track record of maintaining positive revenue.
Summary
I am an intelligent, professional individual who is motivated and goal oriented. I have considerable experience in most standard software programs including MS Word, Outlook Express and Power Point. In addition, I am familiar with payroll and HR functions as well as financial reporting.
Experience
Scheduling Manager, February 2011 to Present
Genesis Healthcare, Coventry Skilled Nursing and Rehabilitation
Coventry, RI
-Manages, maintains and evaluates labor management process according to the Genesis Labor Management Policy and Center Pay Practices to optimize clinical and financial operating results.
-Controls nursing department’s labor to minimize avoidable premium pay (overtime and agency) through effective scheduling strategies.
-Ensure Nursing HPPD is at the appropriate budgeted level and schedule changes are made while balancing optimal utilization of employees with consistent quality care and labor.
-Serves as the primary contact for all center department heads and supervisors in labor management policy and processes.
-Maintains center coverage at all times. Reviews and tracks requests for time off. Coordinates scheduling changes with management.
- Maintains records of nursing certifications/licensure to meet scheduling requirements.
-Reviews timecards daily to ensure proper authorization of time adjustments and overtime. Reviews and resolves payroll report exceptions prior to payroll distribution.
Office Manager, November 2010 to February 2011
South County Family Medicine, Hope Valley, RI
South County Family Medicine provides medical services to the community of Hope Valley, RI
-Report directly to the Chief Operating Officer
-Responsible to oversee the entire medical practice
- Answer multi line phone
- Registration of all incoming patients
-Responsible for reviewing monthly financial statements to be aware of any trends in activity
- Writing and maintaining all administrative policies within the organization
Records/Registration Manager, June 2009 to March 2010
Wood River Health Services, Hope Valley, RI
Wood River Health Services provides a full range of medical, dental and social services to the community
-Report directly to the Executive Director
-Responsible for three departments with the organization and 14 employees
-Responsible for all hiring and training within the three departments
-Oversee the registration of all incoming patients
-Oversee all scheduling, as well as the upkeep of all providers schedules
-Oversee the entire Medical Record department, making sure to abide by all state and federal regulations
- Write and maintain policies
- Process and oversee the daily encounter forms to submit to the billing company, ensuring all proper documentation is provided
Area Operations Manager, September 2007 to June 2009
Telehealth Services, Raleigh, NC
The leading provider of integrated patient education and communication solutions for the healthcare market
- Report to National Operations Manager
- Responsible for daily rental operations in 18 locations, spanning CT, RI and MA
- Complete all recruiting, hire, termination and training of new personnel of all 18 locations, totaling 47 employees when fully staffed
- Responsible for employee relations and regulatory compliance regarding collection and billing services
- Responsible for completing payroll, profit and loss statements, reviewing monthly financial statements to measure productivity and ensure services are being provided effectively while staying within budget
- Assisted in writing a Standard Operating Procedure Manual and is currently awaiting for approval from the Vice President. This manual will become a companywide policy for managers to use in their day to day operations
- Responsible for reviewing contracts and assist sales department with negotiations
- Maintaining the highest standard on all contracts to ensure guidelines are being upheld with the operations of all 18 accounts
- Head and perform all training sessions with employees to ensure proper procedures are being followed
Education
New England Institute of Technology October 1997 to March 1999
Warwick, RI 02889
Associates in Science degree