Executive Assistant/ Administrative Assistant

June E. Williams

**** ******** ********* #***

Redondo Beach, California 90278

Tel (C): 310-***-**** Email: *****.********@*****.***

Qualification Profile Results-oriented Sales Professional with experience in business development, strategic planning, new business sales, account management, and customer service.

Experience Managed a book of business with 600 brokers and 22,000 members, exceeded departmental goals for member retention and increased new business ancillary sales by 12%, created strategic retention and growth plan for Brokers and General Agents, collaborated with Account Executive to determine appropriate products to position to brokers and employers, train and consult with brokers and employers on enrollment, benefits and electronic service processes, navigate internal departments to produce positive service results and first call resolutions. Resource specialist for Brokers on Eligibility issues, benefits, claims, appeals, HMO, PPO, POS, EPO, Indemnity, Life, Chiropractic, vision, dental and prescription plans.

Work Experience UnitedHealthcare-PacifiCare

San Diego Market 2008-2009

SB Renewal Account Executive

UnitedHealthcare-PacifiCare Washington Market 2007- 2008

SB Strategic Account Executive

UnitedHealthcare-PacifiCare Cypress, California 2004- 2008

Sales Associate-General Agents

UnitedHealthcare-PacifiCare Pasadena, California 2003- 2004

Sales Associate-Direct Business

UnitedHealthcare-PacifiCare Cypress, California 1998-2003

Senior Customer Service Associate II

UnitedHealthcare-PacifiCare Cypress, California 1996-1998

Customer Service Associate I

Health Alliance Urbana, Illinois 1995-1996

Customer Service Associate I

M & B Hunter Douglas Los Angeles, California 1991-1992

National Account Sales Administrator

M & B Hunter Douglas

Los Angeles, California

1989-1991

Assistant to VP of Sales and Marketing

M & B Hunter Douglas Los Angeles, California 1986-1989

Sales Operations Associate

Education Business Administration

California State University, Long Beach

Long Beach, California 1982-1985

St. Mary's Academy

Los Angeles, California 1978-1982

Skills

Professional License Microsoft Outlook, Microsoft Word, Microsoft Excel, MeDecision, PC 145, RIMS

Life Agent License

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