Customer Service Human Resources

SHEENA M. RAHMING

*** ****** *****

Kissimmee, FL 34759

Home: 773-***-**** Mobile: 646-***-****

Email: ********@*****.***

OBJECTIVE

Seeking a clerical or data entry operator position where my skills can be utilized.

EXPERIENCE

August 2008 – June 2012

2002–2007

1996–2002

Bahamas Consulate General New York, NY

• Greet visitors, Answered telephones

• AnsweredVisa and Passport Questions, accept Visa applications and payments for processing

• Sort mail, record and distribute packages

• Input data for printing of Visa

Bahamas Government Nassau, Bahamas

Ministry of Transport & Aviation Road Traffic Department

Vehicle Licensing Unit

• Write up license disc and input customer data into computer

• Answering telephones

Drivers License Unit

• Input customer data in computer

• Print Drivers Licenses

• Answered telephones

• Accounts Unit

• Update franchise holders payment accounts and personal data into computer

• Typed letters

• Assisted as cashier and answered telephones

0

• Franchise Unit

• Input data into computer on all franchise holders, Taxi, Omnibus, Livery and Tour Cars

• Typed letters, filing & updated files and other related duties

• Assisted customers in vehicle licensing

• Answered telephones

Bahamas Government

Ministry of National Security – Bahamas Prison Service

Computer Room

• Input and updated inmates data into computer.

Human Resources

• Typed job letters

• Filing, Assisted with Sick & Vacation leave files

• Answered telephones

• Filled in for Secretary

April 2000 – October 2000 Department of Public Service

Department of Public Service

Research Unit

• Input personal data of prison staff to the Bahamas Government Human Resources JD Edwards Package

• Answered telephones

October 2000 –

May 2002

1991–1996 Parliamentary Registration Department

Computer Room

• Input voter’s data into computer for general election.

• Supervised data entry staff

• Answered telephones

Bahamas Government

Ministry of Finance, Data Processing Unit

Data Entry Section

• Input and updated data in computer for daily vouchers, monthly salary payroll, Bahamas Customs and Immigration overtime.

• Answered telephones

• Substituted for Secretary

EDUCATION

May 2000

November 1989

September 1997

July 1988

November 1986

June 1986

June 1986

May 1985 • Bahamas Public Service Centre – Intermediate Microsoft Word

• The Training Centre (Bahamas) Word Processing WordStar Rel 5.0

• IBM Bahamas Ltd. – Certificate in Query AS400

• Trainco Business School (Chicago) Diploma in Business & Office Careers

• Toya’s Typing School (Bahamas) Pitman Certificate – Typing Stage 1

• Bahamas Academy (Bahamas) High School Diploma

• College of the Bahamas – Pitman Certificate – English Stage 3

• College of the Bahamas – Pitman Certificate – English Stage 2

ACCOMPLISHEMENTS

Junior Achievements

Ministry of Transportation & Aviation

Motivational & Customer Service Seminar, June 2006

REFERENCES

Furnished upon Request

Contact this candidate