Administrative
Resume:
Carrie Garza
Renton, WA ***56
********@*****.***
____________________________________________________________
Personal Profile
Excellent Customer Service, Leadership and Team Building Skills * Office Administration Skills * Proficient in Microsoft Word, Excel, PowerPoint and Outlook * Data Entry Skills * Organization and Multi-tasking Skills * Excellent Oral, Written and Verbal Communication Skills * Critical Thinker * Self Motivated * Creative * Dependable * Loyal * Integrity * Cheerful Attitude
Professional Experience
International Academy of Design and Tech. - Seattle, WA Campus - Sept. 2008 – Feb. 2009
Admissions Advisor - Responsibilities: Contacted current and prospective students via phone, email and written communications; scheduled appointments and conducted campus tours; qualified and interviewed students for enrollment; assisted students with the enrollment process and preparing for first class; used multiple database systems, pulled reports and data entry; established and organized personal daily, weekly and monthly calendar using Microsoft Outlook.
University of Phoenix – Feb. 2003 – Sept. 2008
* Enrollment Advisor – Seattle, WA. Campus and Phoenix, AZ. - Online
Responsibilities: Contacted current and prospective students via phone, email and written communications; scheduled appointments and conducted campus tours; qualified and interviewed students for enrollment; assisted students with the enrollment process and financial aid options; prepared students applications for submission; established and organized personal daily, weekly and monthly calendar using Microsoft Outlook; used and multiple database systems; pulled reports and data entry.
* Admissions Operations Manager – Phoenix, AZ. – Military Division
Responsibilities: Managed 10 Admission Intake Specialists; assisted team with all responsibilities of the AIS position; corresponded with enrollment, finance and academic teams and managers; performed weekly, and monthly one on ones with team members; assisted team members meet personal, department and company goals; prepared and issued semi-annual performance reviews; worked with the HR department in issuing disciplinary actions; created training materials using Microsoft PowerPoint; prepared and conducted training and team meetings; handled accelerated student and department issues; pulled and prepared reports ; created spreadsheets using Microsoft Excel; used multiple database systems; participated in meetings with department managers, directors and company CEO; created team motivational activities; met department and company goals and objectives.
* Admissions Intake Specialist - Phoenix, AZ. – AXIA College Division
Responsibilities: Processed and approved all student applications for enrollment; quality assurance, entered student information into admissions database systems; ordered and followed up with receipt of student transcripts; ensured matriculation of students.
Greenbacks All a Dollar – Mesa, AZ. - Assistant Manager - 2001 – 2002
Responsibilities: Managed 20-30 employees; scheduling, shipping and receiving, ordering, customer service, cash register audits, merchandizing, banking, cashier, opened and closed store; hired and trained new employees.
Optimal Health Systems – Customer Service Rep - 2000 – 2001
Responsibilities: Received and processed client’s orders in person and by phone; data entry and front desk receptionist; prepared information packets for Doctors; prepared products for shipping; greeted and assisted clients and visitors at Wellness Seminars.
Education
GED – Mesa, AZ. 2001
University of Phoenix – Associates Degree in Psychology – Present
Certification – Business Grammar and Proof Reading – June 2009
Contact this candidate