Timothy A. Dunn

**** ********** **. *******, ** *7613

Cell: 919-***-****

E-mail: c0cl3l@r.postjobfree.com

Objective

Seeking positions that match my professional Customer Service and Administrative experiences, utilizes my skills to promote individual opportunity and professional growth, while developing strategically in a growth-oriented company offering opportunity for advancement and professional development in training with management to implement a successful work flow process

Education

Winston-Salem State University, 04-present, Business Management, B.S.

Love Christian Academy, 97-02, H.S. Diploma

Work Experience

January 3, 2011-Present, Compliance Specialist

Wells Fargo (Wachovia Mortgage Corporate Center)

• Review and file confidential federal documents and protect consumers with the legal practices of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act)

• Research derogatory or data integrity issues with files

• Transfer data (Data Entry) into the Federal Registry

• Engage in supplemental tasks such as terminations, name changes, and disclosure question updates

• Reviews FBI findings, makes employment eligibility decisions based off research, and documents any action taken in accordance with the existing HR records Management Policy

August 1, 2010-Present, Room Service

Raleigh Marriott City Center

• Provide professional customer service, collects, and supply orders from various departments and delivers to purchasing department.

• Delivers mail, food & beverage, and amenities to various departments and guests. Records information pertaining to services rendered that involve Cash deposits and issue room charges.

August 2008-November 2009, Intern/Administrator

Partners for Homeownership

• Track information and completed a monthly report to the real-estate board committee that demonstrated effectiveness and various advertisement, activities, etc

• Maintained professional office etiquette and operating daily assigned tasks through fax, copy machine, internet, and all Windows operating systems: Excel, Word, Access, Spreadsheet, WordPerfect, Outlook, and PowerPoint

• Processing Demographical Database (Data Entry) for the real-estate board committee

February 2008-August 2008, Sales Associate

Little Giants Solutions

• Greet customers and ascertain what each customer wants or needs. Recommend, select, and help locate or obtain products based on customer needs and desires

• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

May 2006-August 2006, Honda Customer Service Agent

Leith Honda

• Confer with customers by telephone or in person to provide services, to take or enter orders, cancel accounts, or to obtain details of complaints regarding the Honda Service Center

Volunteer/Activities

• Good News Gospel Fellowship Church’s Musician

• Winston-Salem State University Track & Field

Skills

Language: English

• Strong analytical and organizational skills, excellent interpersonal skills, phone manner, and office etiquette

• Computer: All Windows operating systems, Microsoft Word, Excel, WordPerfect, Spreadsheet, Outlook, S.A.F.E., & The Federal Registry

Contact this candidate