Sales/Marketing Management

CHRISTINE BURRIS EGAN

FOCUS OF INTEREST: MEDICAL SALES | MARKETING

CUSTOMER SERVICE | NEGOTIATIONS | STRATEGIC MARKET POSITIONING | CONSULTATIVE SELLING

PRESENTATION & COMMUNICATIONS | PUBLIC RELATIONS | STRATEGIC PLANNING | INTEGRATION MANAGEMENT OPERATIONS & SALES MANAGEMENT | TEAM BUILDING & LEADERSHIP

Highly competitive, articulate and accomplished professional, with well-accomplished career history in sales and marketing complemented with knowledge and full understanding of the medical business marketplace, including budgetary control issues and company business strategy. Ability to identify market opportunities that accelerate expansion, increase revenues, and improve profit contributions. Possess exceptional presentation, negotiation, communication and interpersonal skills, along with positive rapport among healthcare and business professionals throughout the industry. Highly analytical, proactive and proven self-starter; able to contribute new, innovative processes to achieve optimum productivity and efficiency. Adept at handling multiple tasks without compromising production.

PROFESSIONAL EXPERIENCE

HIGH POINT CATERING – CLARKSBURG, MD

(http://www.highpointcatering.com)

CO-OWNER 1996-Present

Purchased an existing offsite small BBQ business (8 items on the menu, shoebox data base and hand written financials) into one of the largest on- and off-site catering businesses across Washington D.C. area. Identified customer base, database problems and any needed marketing materials. Set up post event thank you and feedback surveys. Facilitated training for the event planners.

- Maintained four-fold increase in profitability

- Developed 150-acre beef cattle farm into an onsite-catering venue for the clients.

- Computerized accounting and financial statements and carried out thank you follow-ups and feedback surveys.

- Developed logos and created marketing material; established budgets and sales forecasts and implemented the ACT sales contact management, as well as set up all financial framework for business reports and cash flow management.

- Streamlined and expanded products being offered to clients.

GLAXO SMITH KLINE (FORMERLY SMITH KLINE BEEHAM, CONSUMER HEALTHCARE) – PHILADELPHIA, PA

MEDICAL SALES REPRESENTATIVE (PART-TIME) 1995-1996

Managed Maryland territory, including Baltimore Co. and City, Anne Arundel Co. and Howard Co. Managed sales of various over-the-counter products, such as Citrucel, Tums, Ecotrin and Tagmet HB, and the Rx sales of Nicorette.

- Successfully maximized sales of Nicorette prescriptions with 300 representatives. Increased sales to the top 50 within six months. Promoted to full time in the privately owned business.

AMERICAN MEDICAL LABORATORIES, INC. (AML) –CHANTILLY, VA

DISTRICT SALES MANAGER 1993-1994

Administered the sales of diagnostic reference laboratory services to hospitals and physicians within Baltimore Metropolitan area.

- Successfully doubled the sales by securing new accounts and up-selling existing account within six months.

LIFE TECHNOLOGIES INCORPORATED (LTI) –GAITHERSBURG, MD

MID-ATLANTIC AND TELESALES REGIONAL MANAGER 1993

Provided direction to a four-member field sales force that rendered service to Research Products Division’s single largest customer account. Managed four telesales representatives that covered the United States market. Handled combined sales of two regions worth $20 million each year.

- Spearheaded sales training curriculum for telesales staff, including basic training skills, promotional strategies, and business plan development.

- Singlehandedly developed strategic plan for the National Institute of Health, including territory realignment, pricing and margins, promotions, and government sales strategy.

SOUTHEAST REGIONAL MANAGER 1990-1992

Led 5 sales representatives covering 10 states throughout eastern United States with annual sales of $10 million.

- Directed sales team by managing staffing, coaching, motivation, and supervision of sales representatives.

- Productively hired and trained former laboratory staffer, which became the company’s top sales representative for one year.

- Selected as sole representative in the Sales Department to design and implement the corporate TQM Program.

EARLIER CAREER

LIFE TECHNOLOGIES INCORPORATED (LTI) –GAITHERSBURG, MD

- TERRITORY SALES MANAGER

WORLD PRECISION INSTRUMENTS –NEW HAVEN, CT

- TERRITORY SALES MANAGER

EDUCATION

MASTER OF BUSINESS ADMINISTRATION IN MARKETING

LOYOLA COLLEGE –BALTIMORE, MD

Mu Kappa Tau: National Marketing Honor Society

BACHELOR OF SCIENCE IN CHEMISTRY

NORTH CAROLINA STATE UNIVERSITY –RALEIGH, NC

PROFESSIONAL TRAINING

Pace Leadership Training, 1992

Total Quality Management, 1991

AMA Courses, 1990 and 1992

ACTIVITIES

Volunteered for Jemicy School at Owings Mills, Maryland, a school for children with language-based learning difficulties

Served as member of the Executive Board, attended the leadership training, and participated in fundraising initiatives for a bi-annual auction

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