Allan W. Nagar
Houston, TX *****
Phone: 713-***-****
Email: *******@*****.***
Summary of Qualifications
Accomplished professional with proven project management and problem solving skills, with a strong ability to build a strong, highly motivated leadership team driven to accomplish executive, customer, and shareholder goals. Outstanding ability to drive cost reduction and avoidance as well as increase revenues.
Professional Experience
Universal American 05/2006-11/2011
Director of Facilities and Operations
Directing all physical security, space planning, mail room, imaging, office services, event planning, food service, receptionists, corporate travel, visitor and conference services.
Establish department in 2005 to support current and expansion plans for Fortune 500 company.
Manage 275,000 Sq. Ft. of office and retail space supporting over 1,500 people in 27 locations nationwide.
Responsible for all lease negotiations, legal issues and overall operations of physical business operations for two corporate divisions. Including site selection, space planning and construction.
G&A Budgeting and oversight for 37 separate budgets in excess of $9.5 million annually. Managing a capital budget of $2.5 Million annually.
Implemented maintenance plans and overall site management program.
Manage a staff of 45 – Including Managers, Project Managers, Coordinators, Assistants, Mail Clerks, and Receptionists.
Project lead for implementing Corporate Strategic Sourcing Program for Office Supplies, Records Storage, Overnight Delivery services and Corporate Travel for Parent Company of 3200 + employees.
Point of contact for Corporate Travel and Office Supply vendor contracts and accountability.
Reduced office supply and operational expenses by 40% annually by negotiating a national contract and implementing procurement oversite.
Overall decision making for procurement of IT and operational needs including contract negotiations.
Manage operational growth in excess of 1500% in 18 months. 120 to over 1500 staff, contractors and visitors; and from 43,000 to 275,000 square feet.
Oversight of all construction projects, including budgets, timelines, and space allocations.
Key consultant to Executive Leadership for business development and planning.
Regional Lead for Disaster Recovery and Business Continuity for all regional offices. Develop plans for preparation and recovery for all levels of business interruptions.
Negotiated new equipment leases for office automation and business processing – reducing incremental costs by 25%.
Instituted processes for Moves-Adds-Changes for all locations and needs. Including Service Levels and support thresholds for all employees.
Developed communication plans for operations, including priority and audience.
Member of Corporate Standards team driving to standardize purchasing and procurement throughout the company.
Member of corporate Strategic Sourcing to consolidate business service solutions team.
Responsible for all Mechanical-Electrical-Plumbing, data, environmental, and operations needs for all facilities.
Key Member of Corporate Green Initiatives project – Overall goal of implementing the reduction of corporate and employee impacts on consumption and environment.
Ajilon Consulting Services 11/2005-05/2006
Project Manager
Developed procurement process for all technology equipment, including introduction of a purchase order system.
Allan W. Nagar
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Implemented various construction, IT and facilities projects, including new office acquisition, configuration and implementation during emergency recovery from Hurricane Rita.
Maintained project plans, status reports, profit & loss -projected and actual for all projects.
Responsible for bidding process and standardization of all equipment and IT purchases.
Completed four new facility buildouts and multiple other expansions without interruption of day-to-day business.
Priced and purchased two new Avaya VOIP phone switches. Developed telephone calling trees for multiple site configurations for external clients.
Four Points Construction 06/2005-11/2005
Project Manager/Contractor
Onsite Facility Manager for 75,000 square foot religious and parochial facility. Perform day-to-day maintenance on all aspect of building operations.
Coordinated projects timelines to avoid impacts to services, events, and school hours.
Completed various small projects for residential and institutional sites.
Communicated daily needs of all operations to owner/managers.
Maintained operations on discrete projects during high visibility timeframes.
Bank of America-Vice President 1998-2005
Consumer Real Estate Technology 3/2004 – 06/2005
Manager, Supporting Capabilities Reporting
Developed capacity planning model for Consumer Real Estate Technology to support IT, project management and executive leadership.
Managed business goal metrics collection, quarterly scorecard, financial and operational reports to both the business and IT executives.
Developed and documented a process with the Project Management Office for starting a project and engaging technology resource.
Tracked project initiation, from initial technology impact assessment through resource scheduling to maintain group focus on costs and accomplishment.
Designed resource capacity and allocation models to capture all 612 associates and 340 active projects.
Strategies Project Manager 1/2002 – 3/2004
Lead Consultant and Sr. Project Manager for CRE Operation Center deployment for LoanSolutions®.
Developed standardized deployment strategies, meeting goals and targets.
Trained deployment teams to meet changing business environment strategies and timelines that resulted in 900% increase in original target number of users and resulting in $75BB in unexpected new revenues
Collaborated with the Applications Team and Customer Service & Support to convert desktop Applications from OS/2 to Corporate standard Windows2000.
Initiated Bank Standardized Network (BAND) platform migration and Branch Applications Team conversion to BAND within division. Resulting in the standardization of client software, reducing the number of applications from 650 to 164, and hardware standards resulting in the eventual replacement of 15,000 pc’s in 223 days saving the company $3.2MM over 3 years in capital and licensing fees.
Participated in Corporate Technology Equipment Review of wireless technology and developed Blackberry and wireless modem policy.
Greenbelt Design for Six Sigma (DFSS) Certification for Paperless Process.
Project Manager 11/1998 – 12/2001
Managed the relocation of 350 associates and multiple processes with zero customer impact.
Implemented the LoanSolutions® pilot program and developed a turnkey Loan Solutions deployment process.
Converted 1250 users in St. Petersburg, Fl. and Pleasant Hill, Ca. site from Token Ring to Ethernet, with zero customer impact.
Developed an equipment recycling program to reallocate equipment resulting in a capital equipment savings of $1.5MM annually.
Allan W. Nagar
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Bank of America (NationsBank) 1987-1998
Loan Center Automation &Technology Services
Site Manager (St. Louis, Mo.) 1997 – 1998
Coordinated 11 direct reports that implemented the Merlin Application and Hardware installation for Texas, Tennessee, and all Midwest states.
Implemented the Boatmen’s transition for Business and Consumer Lending.
Loan Systems Analyst (St. Petersburg, FL) 1995 – 1997
Managed all reporting duties, technology support for the St. Petersburg Consumer Loan Center systems and 300 end users.
Improved service techniques resulting in 12% decreased downtime.
Performed DBA role for Fitech and Faxpress applications and Merlin installation.
Systems Analyst and Documentation Specialist II (Houston, TX) 1993-1995
Performed all DBA functions for FITECH Loan Processing System.
Completed all production reports for REAU and Lending Team.
Documentation Specialist II for refinancing and home improvement loans.
Banking Center
Consumer Banker 1991 - 1993
Managed all Real Estate and large home improvement loans. Lead sales group with 60% of centers sales and helped increased Center sales 21% with new loans, DDA, and CD sales.
Commercial Teller 1987 - 1991
Responsible for commercial customer deposits, collection items, outage research, balancing cash vault, and all general teller duties.
Education
University of Texas/Austin Major: Finance 1981-86
Developing Good Business Requirements Documents Corporate Certification 2004
Six Sigma DFSS Class Corporate Certification 2003
Compaq Certified Engineer 1999
Member in good standing of IFMA (International Facilities Management Association)
Areas of Expertise
Project Management
Process Improvement
Strategic/Tactical Planning
Analytical and Financial
Relationship Management
Program Management
Technology Strategy
Business Requirements Mentor
Facilities Management
Budgeting and Expense Management
Sales Strategy
Operations Management
Community Involvement
Awards Judge Adviser 2005-09 FIRST Robotics Competition (Lone Star Regional)
2009 Volunteer of the Year Award
Planning Committee FIRST Lone Star Regional (2005 – Present)
Awards Judge 2004 FIRST Robotics Competition (Lone Star Regional)
Volunteer 2002-9 FIRST Robotics Competition Regional & Championship
Volunteer 2001-2002 Special Olympics (Wentzville, MO)