Manager Insurance

Shandra L. Fortune

P.O. Box *** Walnut Grove, MS 39189

601-***-**** home Email: **************@*****.*** 601-***-**** cellular

OBJECTIVE

To secure a challenging position within a company that will utilize my analytical and interpersonal skills that will enhance my knowledge with my present experience for the opportunity for advancement

EDUCATION

Jackson State University

Bachelor of Science: December 2004

Major: Child Care and Family Education

University of Phoenix-Online

Masters of Arts in Education: December 2010

Major: Curriculum and Instruction

Walden University

Masters of Arts in Business Administration: expected completion date September 2013

Major: Human Resource Management

EXPERIENCE

Human Resources Manager/Administrative Support Coordinator- QSI

June 2009-present

• Conduct interviews and make job offers for candidates for employment and initiate necessary paperwork, and process all terminations and disciplinary actions

• Generate weekly payroll for 100+ employees and coordinate pay increases based on merit and seniority

• Administer payroll system and maintain staff related records, ensuring that department managers receive an accurate and timely assistance in response to particular queries related to HR policies or other aspects of employment legislation

• Conduct employment orientation for new hires and prepare the distribution of briefing materials to initiate discussion on employee relations policies, disciplinary rules, benefits administration and training courses aligned with HR initiatives

• Administer and explain benefits to employees, serving as liaison between insurance carriers and employees and enroll new employees in insurance benefits

• Maintain and audit personnel files for employees

• Enter new hire data into Sage Abra Suite and verify employment eligibility through E-Verify

• Receive employee complaints and act accordingly to resolve them

• LOA, STD, LTD, and FMLA issues

Office Manager for AmeriCorps-The Piney Woods School - July 2005-June 2009

• Documented and processed receivables & donations as it related to the program

• Prepared and submitted monthly budgets to Program Director

• Completed purchase requisitions and processed payments

• Coordinated all scheduling for conferences, leadership programs, advertisements, & supervised 60+ high school seniors

• Served as a resource to staff and student corps members regarding, insurance, and other inquires and tracking of service hours

• Calculated and input payroll hours for 3 employees on a bi weekly

• Coordinated meetings with Clients, Partnership, and staff members

Case Manager/Wellness Practitioner-Friends of Children of Mississippi-August 2004-July 2005

• Enrolled and Recruited eligible students for upcoming school year

• Counseled and visited with parents regarding enrollees

• Obtained staffing reports and developed IEPs for students with special needs

• Coordinated and maintained a family centered Wellness Program

• Oversee the administration of prescribed medication to enrollees and insured that all enrollees had received/maintained the immunization(s) required by the State Department of Health

• Reported suspected cases of child abuse and neglect to appropriate sources

• Identified, utilized, and maintained up-to-date community resources, made and accepted referrals for the enrollees and families to and from agencies as well as develop and draft Community Partnership Agreements

Admissions/Insurance Specialist-Scott Regional Hospital August 2002-February 2005

• Input patient registration information

• Engaged in data entry activities

• Confirmed patient insurance and verification

• Prepared accounts payable activities

• Admitted and discharged patients to and from the hospital

• Scheduled exams and lab work

HONORS & ACTIVITES

Dean’s List Scholar, Who’s Who among Colleges and Universities, Phi Theta Kappa Scholarship

SKILLS

Word Perfect, Microsoft Word, Excel, Peachtree Complete Accounting, Sage Abra Suite, E-Verify (Employment Eligibility Verification) American Red Cross Certified CPR, Certified First Aid & AED Instructor, Analytical and Communication Skills, Benefit Bank Counselor, National Reporting System Certification (NRS)

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