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Healthcare Customer Services

Location:
Clarkston, MI, 48346
Posted:
December 01, 2011

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Resume:

Nancy M. Galik

**** ******* **** ****

Clarkston, MI 48346

248-***-****

bzmosc@r.postjobfree.com

Objective: To obtain a position in the field where I can utilize my experience and education, to add to the overall success of the office

Education:

Baker College - Auburn Hills, MI September 2009 - Present

Bachelor of Health Service Administration

•GPA: 3.78

Experience:

Dr. Stephen E. Hershey - Waterford, MI April 2004 - February 2009

Scheduling Coordinator

•Achieved productive scheduling between patients and doctor using multi-line phone system

•Communicated with doctors, staff, and patients effectively to ensure all needs were met satisfactorily

•Verified and submitted insurance claims, collected payments and reconciled patient accounts

•Answered phones and addressed any questions patients had about visit, insurance, office, or procedures

•Organized, updated, filed accurate record of patient plans, visits, and contact information abided by HIPPA laws at all times

Ann Taylor Loft – Auburn Hills, MI January 2003 - March 2004

Sales Associate

•Achieved high sales by increasing sales per unit through effective up selling techniques

•Managed cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies

•Implemented current product knowledge with clients to determine which products fit needs and wants of client

Clarkston School District - Clarkston, MI September 2001 - June 2002

Substitute Teacher (Elementary K-5th grade)

•Provided instruction, managed classroom environment, and promoted student learning in absence of the regular classroom teacher

•Responsible for creative implementation of curriculum which encouraged students to engage in learning curriculum effectively

•Created classroom environment that is conducive to learning and appropriate to the maturity and interests of the students

•Completed daily report to communicate pertinent information resulting from the day to regular teacher

Davisburg Elementary - Davisburg, MI September 2000 - June 2001

Para-Professional

•Provided individualized instruction to a first grade emotionally impaired student

•Assisted first grade teacher with implementation of curriculum units

Computer Skills: Microsoft Office; Word, Power Point, Print Shop



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