Experience Business Operator

Daniel Di Fabrizio

** ******* *******, ******** ** 11238

646-***-****

****************@*****.***

OBJECTIVE:

“Always try the best to build a good relation with customer and business partners”

SKILLS PROFILE

• Dispatch manager, control over runs to drivers per customer orders.

• Knowledge of and experience Radio operator and communications devices.

• Good filing and organizational skills.

• Experience in handling information, reservations and coordination of daily basic operations.

• Provide efficient friendly customer contact.

• Aptitude to prioritize and manage multiple projects.

• Ability to work under pressure with poise, grace and diplomacy.

• Interpersonal skills; able to work well with wide range of individuals.

• Experienced ground transportation manager.

• Excellent telephone and communication manners.

EMPLOYMENT HISTORY

New Enrico’s Car & Limo Corp. Dispatch system operator. 1998-2004

Astoria, NY.

• Dispatch manager, responsible for transportation logistics and daily basic operations.

• Successfully complete all jobs by time requested.

• Coordinate delivery of large projects and tourists Groups. Amenities.

• Customers’ services.

Caprice Town Car & Limo Company. Dispatch Manager. 2005-2009

Woodside, NY.

• Accurately filed and delivered transportation for VIPs customers and accounts.

• Coordinator of events of large groups and multiple pick ups. Meet and greet of up scale clientele.

• Responsible for time and delivery services in the appropriate way.

• Coordinator for ground transportation services for business travel, airports and hotels.

• Credit card processing

• Dispatch high volume of call deliver by a two way radio system, internet and text chat.

Red Dot Transportation Services. Dispatch system & Web ecommerce administrator.

Brooklyn, NY 2009-Current

Dispatcher and customer service accounts manager.

Online reservation system & web administrator.

Developed online & phone application to track for airports traffic.

SEO Campaign for web & Social Networks.

EDUCATION

BA Social communication, Journalism 1987 / 1992

UNC , Mendoza, Argentine.

Expert Journalist

Locution and audio presenter 1994

Studios Broadway. NY.NY

Radio Producer

Holding Supercanal

94.9 Brava FM / Montecristo FM 1995 / 1999

Technical Skills

• Microsoft Office suite. Intermediate level user.

• Internet savvy. E-mails. Research. Outlook.

• Two ways radio operator with 15 years of experience.

* Knowledge of TLC rules and regulations.

* Fluent in Spanish and Portuguese

Contact this candidate