Project Manager Management
Resume:
Anita Covington
Fresno, Texas ***** *****.*.*********@*****.***
SUMMARY
IT Project Manager
IT Project Manager with 10 year’s experience managing multiple high-risk, and strategic IT infrastructure projects that span organizational boundaries with management of systems and people. Skilled in managing complex projects, teams, schedules, risks and budgets. Experienced working with metrics and global cross-functional teams. Solid leadership capabilities, high priority communications, problem solving, sense of urgency, and relationship building skills. Experienced working in computer validation, GMP, data center consolidations, deskside end user services, help desk management, and regulatory compliance: FDA, GxP, and SOX support. Assist with a $1 billion acquisition that put the projects on a track to success by revising the strategy of integrating 14 sites globally into the Johnson & Johnson centralized networking environment. Communicated to senior stakeholders enabling them to support projects fully.
KEY COMPETENCIES
• Project and Delivery Methodology
• ITIL Training v.2 and v.3 Training
• Planning and Implementations
• Risks Analysis Management • Resource Management /Utilization
• Process Improvement, Change Management
• IT & SOX Standards
• Tracking Metrics, Monitoring, and Solutions
TECHNICAL SKILLS
• SharePoint 2010
• Microsoft Office Professional 2010
• MS Project 2010, Access
• Visio 2007 • Documentum
• Clarity, Remedy, SRM
• MS SQL, .Net Development
• MS-OS, x7
PROFESSIONAL EXPERIENCE
JOHNSON & JOHNSON, Global MD&D/Pharmaceuticals (J&J) 9/1992-9/2010
IT Project Manager 3/2008 - 9/2010 – 2010
Led global teams for ITIL process governance analyzed all sources of IT End User, Infrastructure Operations, Services, Quality and Compliance, Incident Management, Change Management, Problem Management, Service Request Management, and Access Management metrics for multiple projects.
• Managed multiple projects analyzing metrics, trends, targets, improvements, for 100% systems on-time performance. Developed process and procedures locally and globally. Prepared and presented monthly executive presentations.
• Focused efforts to monitor metrics to reduce ticket/server Infrastructure and Business Critical Applications for NA/EMEA, LA/ASPAC sites for global acquisitions to results in fewer ticket levels. Improved on-time delivery with monthly cost savings of $275,000.
ALZA Corporation, Mountain View, CA (Acquired by Johnson & Johnson 2001) 3/2001 – 3/2008
IT Project Manager, (Contractor – Modis) 7/2000 – 3/2001
Managed delivery for multiple complex global IT Pharmaceutical, Medical Device and Consumer projects. Responsible for IT Infrastructure and business unit hardware and software projects. Experienced with vendor relations. Coordinated all project phases: scope definition, proposals, budgeting, changes, resources, and schedule timelines.
• Managed J&J global company projects for ALZA, LifeScan, Centocor Align with, influence and support of customers business processes, and provide project information to be used in account plans. Worked with PMO methodologies. Managed and delivered projects 95% complete on-time, 100% on or below budget, 95% with IT Partner satisfaction. Software licensing, contract and purchasing agreement management.
• Ensured 100% compliance controls of infrastructure components of new projects in plans and ensured execution of compliance by resources for Data Centers Consolidation (DCC) initiatives.
ANITA COVINGTON, PM Page 2
*****.*.*********@*****.***
LifeScan, Milpitas, CA. MD&D - (Acquired by Johnson & Johnson in 1992)
IT Help Desk Lead/Supervisor, 9/1992 – 7/2000
Managed 1st level to Provided 3rd level technical support for global IT infrastructure supporting 4,500+ employees throughout the U.S and overseas. Diagnosed problems with hardware, software, and connectivity issues. LifeScan Corporation was acquired by Johnson & Johnson in June 1993. Converted from Mac shop to PC.
• Promoted to assume additional responsibilities as Technical Lead and Supervisor providing expert advice to the help desk staff. Hired and trained staff on in-house applications and software technologies.
• Managed, (hired, trained, terminated), Help Desk staff of 15, and assist with Deskside services personnel.
• Was responsible for global software rollout communications to end user and IT personnel. Supervised procurement of hardware/software, software contracts licensing agreements. Manage software distribution, rights, administration. Experience with Service Level Agreements, budgets and forecasting.
EDUCATION
CERTIFICATIONS/CERTIFICATES
• PM San Jose State University, Project Management Certificate, Complete, 1/2008
• ITILv3 IT Infrastructure Library, Complete, 1/2010
• PM Global Knowledge, Boot Camp, Complete, 1/2009
• J&J Multiple business classes, certificates, and trainings throughout J&J University
MEMBERSHIPS
• PMI, Houston, Texas Chapters
VOLUNTEER
Principle Management Group of Houston, PMG - Associa
Winfield Lakes, HOA – Advisory Committee Chairperson 10/2010 – Present
Project Manager
Supervise a staff of 4 committee members. Manage homeowner projects for 450 residents. Schedule monthly community meetings, manage content to PMG website for subdivision, plan quarterly events such as, Yard of the Month, National Night Out, Community Clean-up 1 mile fitness walk, Pool Splash Day, create and manage content for newsletter, and manage budget. Update clubhouse furniture. Plan community Business Expo/Health Fair and vendor management.
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