Customer Service Technician
Resume:
Brandon Kubb
** **. ******** **. **********, MO *3021
Home: 636-***-**** - Cell: 636-***-**** : byittz@r.postjobfree.com
Summary:
•Skilled in repair and maintenance of automobiles, vans and trucks.
•Strong background in working with cooling, air conditioning, electrical, fuel, exhaust and steering systems.
•Experienced in tire rotation, rotor resurfacing, bearing replacement and front-end alignment.
•Skilled with all gauges, wrenches, and machine, air and hand tools.
•Experienced in diagnosing performance problems, writing accurate work orders and preparing estimates.
Skills:
l Extensive experience with automotive tools.
l Expertise in automotive repair.
l Dependable independent worker
l 5+ years of job shop experience
l Excellent customer service skills
l Good communication skills
l Ability to lift cargo and work at heights
l Good at following instructions and procedures
l Ability to excel in group environments
l Ability to utilize scanner systems effectively
l Successful in a fast-paced environment
l Able to comfortably lift 60+ lbs
l Solid independent worker
l Good multitasker
l Good verbal/written communication skills
l Have own tools
l HVAC experience
l Proficient with mechanical and electric hand
and power tools
l Strong initiative
l Strong mechanical skills
l Strong organizational skills
l Strong team player
l Basic computer skills
l Basic math skills
l Compression equipment knowledge
l Customer service experience
l Data analysis tools
l Experience reading and understanding
schematics
l Experience with hydraulic press brake and
other common shop machinery
l Experience working night shift
l Familiar with industry safety equipment
l Familiar with welding safety precautions
l Flexible work schedule
l Good at establishing goals and setting priorities
l Good judgment
l Good mechanical aptitude
l Hands-on experience with wide variety of
power tools
l Work well under pressure
Accomplishments:
Problem Diagnosis
l Used operational knowledge of systems, parts and components to solve problems that arose during
assembly.
Inspection
l Followed checklists to inspect drives, motors, and belts and do other maintenance jobs.
Inventory Control
l Restocked and organized items as necessary and as directed.
l Received my level 3 status through Chrysler training program
Experience:
National tire and Battery – Ellisville, Mo
General Service Tech
January 2003 to January 2005
My job consisted of oil changes, tire rotations,mount and balance tires, tire repairs, and making sure tat the
technicians had a clean and uncluttered work area.
Firestone – Wildwood, Mo
General Service Technician
January 2005 to January 2008
My job consisted of mounting and balancing tires, oil changes, replacing worn brake pads and resurfacing
rotors, flushes, alignments,replacing worn belts and hoses
Car-X – Manchester, Mo
Technician
May 2008 to November 2008
My job consisted of diagnosing problems with customers cars, engine swaps and maintenance such as
flushes tune ups etc.
Plaza Tire- Manchester, MO
Technician
November 2008 to June 2010
My job consisted of diagnosing problems with customers cars, engine swaps and maintenance such as
flushes tune ups etc.
Royal Gate Dodge Chrysler Jeep – Ellisville, Mo
Technician
June 2010 to August 2011
My job consisted of diagnosing vehicles,completing recalls and rapid response transmittals, warranty
work customer pay and completing my scheduled training. I am a level 1 in electrical, body rep., and body refin.
I am a level 2 in engine, automatic transmission, driveline, A/C, engine performance, diesel, and body system.
I am a level 3 in steering and suspension and brakes.
Firestone- Ballwin, MO
Technician
August 2011 to Currently
My job consisted of diagnosing problems with customers cars, engine swaps and maintenance such as
flushes tune ups etc. I am currently signed up to take the ASE's in November.
Education and Training
Lafayette High School 2004
Wildwood, Mo, U.S.A
G.E.D
Chrysler Learning and Training Center
Contact this candidate