Insurance Sales

EXPERIENCE

Allstate Insurance Company Little Rock, AR

July 2011 – Present Licensed Sales Producer

• Seek out new clients and develop clientele by networking

• Interview prospective clients to obtain data about their financial resources and needs

• Sell various types of insurance policies to businesses and individuals

• Develop marketing strategies to compete with other companies

• Calculate premiums and establish payment method

Hewlett-Packard Conway, AR

April 2010 – Present Customer Loyalty Agent

• Receive inbound calls from notebook owners

• Troubleshoot issues with notebook computer

• Resolve customer issues

• Schedule callbacks with customers to insure customer satisfaction

• Offer sales opportunities to customers as needed

Travelers Insurance Company Little Rock, AR

April 2009 – March 2010 Property Adjuster

• Investigated personal and commercial property claims

• Assessed scope of damage, applied policy coverage, prepared estimates, and collaborated with policyholders and contractors

• Formulated reports based on inspection and issued payments accordingly

• Operated and maintain company vehicle

• Maintained company expense account

Crawford & Company Little Rock, AR

June 2008 – April 2009 Branch Supervisor

• Trained new employees and assist in development

• Assigned new files

• Communicated with clients to determine needs and proceeded accordingly

• Reviewed bills and reports for final approval

• Worked field assignments

December 2006 – June 2008 Claims Adjuster

• Investigated personal and commercial auto, property, and general liability claims

• Constructed reports

• Generated bills for each assignment

• Negotiated and settled claims based on investigation

• Operated and maintained company vehicle

Farm Bureau Insurance Little Rock, AR

July 1999 – November 2006 Insurance Adjuster

• Wrote estimates for both automobiles and homes

• Reviewed medical records and bills before the injury claim

• Negotiated and paid claim settlements with policyholders, claimants, and attorneys

• Maintained an expense report

• Operated and maintained a company vehicle

• Investigated personal auto, property, and general liability claims to determine liability

• Settled or denied claims based on personal investigation

EDUCATION

Southern Arkansas University Magnolia, AR

May 1999 Bachelor of Business Administration - Marketing

OTHER CREDENTIALS

Property & Casualty License 2007 – Arkansas Insurance Department

Associate in Claims (AIC) 2003

Property & Casualty Producers License – Arkansas Insurance Department 2011

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