Administrative/Recruiter/Customer Service

Tiffany M. Harvey

OBJECTIVE

To obtain an employment position with a progressive company that will further enhance my skills and knowledge.

SUMMARY OF QUALIFICATIONS

•Ability to work well under pressure

•Excellent customer service and leadership skills

•Attentive to details and deadlines

•Ability to exercise initiative, achievement and independent judgment

•Proficient in Microsoft Office

PROFESSIONAL EXPERIENCE

HAPPY FACES PERSONNEL

EMPLOYMENT COORDINATOR: 3/2007-PRESENT

•Recruit, interview, and check references of applicants

•Complete background check on new employees for temporary job assignment

•Place employees as appropriate and requires

•Solicit, receive and process job order

•Call clients to check on employee status

•Post job openings for the day

•Seek to develop relationship with new clients

•Coordinate efforts, reports etc. with other office personnel

•Reports employee/customer status daily

•Assist with planning and conducting new employee orientation

•Verifies employee separation notice and conduct exit interviews

•Contributes to the effective team management of all relevant problems, issues and opportunities

•Maintain daily spreadsheets with all open positions

ADMINISTRATIVE ASSISTANT

•Handle receptionist duties

•Answer phone and direct incoming calls

•Schedule appointments

•Prepare correspondence and maintain filing system

PAYROLL ASSISTANT

•Handle payroll, distribute payroll checks

•Process monthly invoices and process payroll (timesheet for 60 employees)

•Maintain and file employee time card

•Scan timesheet into database daily

RESURGENS ORTHOPAEDICS

MRI FRONT DEST CLERK: 1/2008-1/2009

•Greet and prepare patients for check in to MRI

•Maintain payment log

•Answer phone and direct incoming calls

•Verify insurance benefits for patients

•Schedule appointments

HAPPY FACES SERVICES

FILE CLERK: 5/2007- 9/2008

•Data entry

•Scan and index medical record

•Pull medical files and x-ray film

•Courier medical files to various medical center

DEPARTMENT OF DRIVER SERVICES/ACCESS STAFFING

CUSTOMER SERVICE CLERK/DRIVER EXAMINER I: 5/2005-3/2007

•Receive incoming applicants for issuance of Driver’s License, handicap decals, etc.

•Operate Digimarc Capture Station

•Maintain filing system and prepare correspondence

•Train and supervise newly hired Driver Examiners

•Provide excellent customer service

•Perform receptionist duties as required

ALSTON’S LOGGING COMPANY

RECEPTIONIST/ADMINISTRATIVE ASSISTANT: 2/1998-3/2005

•Prepare correspondence and monthly billing statements

•Maintain accounts payable/accounts receivable

•Calculate payroll; maintain company filing system

•Efficiently answer and direct all incoming phone calls

INTERNSHIP/ NCS MORTGAGE SERVICES:

POST CLOSER/FILE CLERK: 6/1998-8/1999

•Prepare and stack mortgage files; ship to investor

•Contact closing agents and title companies to clear post closing issues

•Prepare correspondence to retrieve outstanding documentation

•Maintain filing system and perform quality control audit on closed loan files

EDUCATION

Bachelor of Science, Business Administration Elizabeth City State University 2004

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