Territory Business Manger

ALLAN DURDEN

El Cajon, CA • Tel 619-***-**** • Mobile 619-***-**** •*********@*****.***

BUSINESS DEVELOPMENT STRATEGIST

Fuels superior financial and organizational performance through sophisticated leadership by establishing sales objectives to staff and district managers, recruiting, coaching and training employees blended with excellence in customer Information management, effective leveraging of advertising and promotional vehicles, and the ability to understand customer economics. Brings more than two decades of solid business insight with the ability to ascertain and analyze needs, forecast goals, streamline operations, and execute new program concepts. Exceptional communication skills; articulates sound solutions for business growth; recognized for balanced judgment, stability, and capacity to steer consensus among core business disciplines with diverse agendas.

AREAS OF STRENGTH

Account Development

Branding

Client Relations

Learning & Development Strategic Planning

Revenue Growth

Sales Management

Employee Management

Strategic Planning

PROFESSIONAL EXPERIENCE

Oreck Corporation, Nashville, TN 2006 – 2011

Leading Consumer Goods Product Company.

REGIONAL SALES MANAGER

Combines breakthrough leadership and extensive sales management experience to deliver performance-focused direction to 26 stores. Responsible for area and store managers throughout the Southwest region while conducting regular store visits to evaluate performance and make improvements to ensure optimal profitability for each store. Expands individual store growth and brand awareness by partnering with territory and store managers to complete quarterly business plans, ensuring that all strategies are in alignment with corporate guidelines and core values. Facilitates maximum financial performance for stores and the corporation by analyzing store profitability, monitoring costs, reviewing operational procedures, and making effective recommendations for improvements.

Key highlights

• Led team of 26 store managers with increases of 30%+ by implementing various business strategies and process improvement initiatives, including frequent reviews of KPIs.

• Supervised 5 territory managers conducting orientation and training procedures in best practices that led to a 20% increase in commercial sales and improved customer satisfaction

• Managed performance of store managers identifying leaders and promoting within the territory for increase sales and higher customer satisfaction.

• Redesigned regional meeting concept for all managers in the region to share best practices that was subsequently adopted by all territories across the country.

• Selected to co-author new brand standards and operational guidelines in collaboration with the home office task force.

Valvoline Oil Company, San Diego, CA 2004 – 2006

Automotive products provider.

DISTRICT OPERATIONS MANAGER RFG

Brought on board to utilize extensive business management expertise to improve the operations across multiple stores in San Diego area. Effectively managed equipment, facilities, and staffing resources of 70+ employees to ensure optimal performance of day-to-day operations. Recruited, interviewed, hired, and trained high-performing employees. Ensured optimal profitability by managing and reviewing P&L reports, identifying opportunities for improvement.

Key highlights

• Led strategic hiring policies and motivational training seminars for sales staff that facilitated a 40% increase in sales.

• Strengthened comprehensive reductions in order cycle times, inventory replenishment times, service, failures, customer service costs, and operating expenses by introducing numerous process improvements.

• Facilitated greater operational up-time by tracking scheduled and unscheduled maintenance for multiple dealerships to ensure timely and in-budget completion of all projects.

Chevrolet/GMC, West 1990 – 2003

FIXED OPERATIONS MANAGER/SERVICE & PARTS

Laid a foundation of high performance for automobile dealerships in the Los Angeles and San Francisco areas. Applied in-depth business acumen to achieve optimal results in strategic planning, staff performance, operational excellence, and profitability. Hired, trained, and led staff in the best practices for maximum individual and team performance across multiple sites.

Key highlights

• Awarded Culver City Chevrolet’s Employee of the Year in 2001.

• Motivated staff to achieve a 30% increase in sales.

• Successfully completed the General Motors Operations Dealership program.

EDUCATION

Bachelor’s degree,

University of Phoenix, Business Mgt.

University of Arizona, Communications

SPECIALIZED TRAINING

Leadership Training, Belmont University, Nashville, TN

Profit Mastery Financial and Marketing Studies, Belmont University, Nashville, TN

PROFESSIONAL AFFILIATIONS

Alumni Board of Directors, University of Arizona (San Diego Chapter)

Co-Chairman, Golf Scholarship Committee, University of Arizona

Member of the GLG Research Consulting program, Gerson Lehrman Consumer goods & Council

NFL (Detroit Lions) 86-87

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