Customer Service Technician
Resume:
Erin Dupree
**** * ***** **** #*** Long Beach Ca 90802
Profile
I have received over five years of training and experience in customer service as well as cash handling experience. Currently certified as a Pharmacy Technician and in the process of becoming licensed. My goal is to further m career and gain more experience in customer service.
Experience
TUTOR, YOUTH POLICY INSTITUTE, LOS ANGELES, CA OCT 2009-PRESENT
Assist students with homework assignments and prepare test preparation and study materials for students. Maintain healthy and safe environment for students. Maintain attendance logs for students and calculate and monthly attendance hours. Receive payments by either cash or money order.
ATTRACTION HOST, DISNEYLAND RESORT, ANAHEIM, CA OCT 2007-JUL 2009
Greet and interact with guests with highest quality of customer service. Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons. Keep informed of shutdown and emergency evacuation procedures. Inspect equipment to detect wear and damage.
CASHIER, MCDONALD'S, RIVERSIDE, CA MAY-AUG 2007
Receive payment by cash, credit cards or automatic debits. Issue receipts, refunds, credits, or change due to customers. Maintain clean and orderly checkout areas. Resolve customer complaints. Establish or identify prices of goods, cash registers. Clean work areas, equipment, utensils, dishes, and silverware. Store food in designated containers and storage areas to prevent spoilage.
Education
• Long Beach City College, Long Beach, Ca 2007-2010
• California state university of Los Angeles, Alhambra, Ca Pharmacy Technician certification, 2010
Skills
OVER FIVE YEARS OF CUSTOMER SERVICE ALONG WITH CASH HANDLING EXPERIENCE, CERTIFIED PHARMACY TECHNICiAN, TYPE 45 WPM, MAC/PC AND MICROSOFT WORD PROFICIENT, CPR/ FIRST AID CERTIFIED, CLASSROOM MANAGEMENT TRAINING
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