Customer Service Human Resources
Resume:
DEBORAH R. DAVIS
Hackettstown, NJ 07840
Consolidated Information Services, Allamuchy, NJ October 2004 to June 2011
Customer Service Representative
Handled Rescoring credit reports for our Mortgage Clients to help increase applicants score for mortgage purposes and supplements to update applicants
Credit reports.
Crown Fiber, Lebanon, NJ September 2003 to September 2004
Secretary (contactor position)
Verified paperwork from contractors who were installing cable and fibers for
Cable companies. Coordinated with police departments to have officers with
the contractors to direct traffic
R.H.Teed Seamless Gutters, Lebanon, NJ August 2001 to July 2003
Office Manager
Handled all office work, billing and scheduling of all work for the 3 -4 workers.
Abbott Laboratories (formerly) Knoll Pharmaceutical, Mt Olive, NJ December 2000 to July 2001 MIS Coordinator, Technical Services
Responsible for coordinating with leasing company and maintaining database on all computer equipment to be returned to leasing company and all non leased equipment to be reallocated to other sites and charity organizations prior to site shut down.
Knoll Pharmaceutical (Integro), Mt Olive, NJ August 1998 to December 2000
MIS Coordinator, Technical Services
Responsible for IS technical purchasing for pharmaceutical division, including researching, price quoting, ordering and receiving all of personal computers and software for the pharmaceutical division. This involves coordinating purchasing with outside vendors and BASF Technical Purchasing Department.
Responsible for development and distribution of new hire training program materials and coordination of New Hire Orientations with Knoll Human Resources Department.
Manage the Knoll hardware inventory database.
Represent Knoll Technical Services group on the BASF NTI Training Consortium.
Coordinate the installation of PC systems with technical support staff.
Administrator for Knoll calling card programs and cellular phone distribution.
Coordinate special department training workshops including negotiating rental agreements with outside vendors.
Responsible for tracking all software licenses for Knoll.
Franco Furniture, Hackettstown, NJ February 1997 to August 1998
Coordinator
Schedule all appointments for pick-ups, inspections and repairs to be done for transit damaged furniture for corporate relocations. Worked closely with insurance companies to advise of appointments and reply to status requests when necessary.
Knoll Pharmaceutical (Integro), Mt Olive, NJ September 1995 to October 1996
Chargeback Coordinator – Contract Pricing
Data entry of chargeback’s. Worked with wholesalers to reconcile their chargeback’s.
Education: Nancy Taylor Secretarial School, Plainfield, NJ
Bernards High School, Bernardsville, NJ
Certificates: FCRA Certification
Leadership Development
References: Provided upon request
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