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Customer Service Manager

Location:
Addison, IL, 60101
Salary:
open
Posted:
June 30, 2012

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Resume:

*****************@*****.***

*** ******** **

Addison Illinois

630-***-****

630-***-****

• To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people. Create integrated strategies to develop and expand existing customer sales, brand/product evolution, and media endorsement.

• EDUCATION

• Whitney Young High school Chicago Il 60607

• Cross mark Marketing

to employers.

Provide products samples, coupons,informational brochures, or other Demonstrate merchandise and products to consumers to promote sales

Execute demonstrations on schedule and time

Prepare products and foods for sampling, engaging audience and educate

Consumers’ Generate excitement, brand awareness, and increase products sales.

on products.

Organizing and exciting all daily events.

Work as part of a team of demonstrators to accommodate large crowd.

Learn about competitor’s products or consumer ‘interest or concerns to

Answer questions or provide more complete information.

Transport, assemble, and disassemble used in presentations

Visits trade show, stores, community organizations, or other venues to

Demonstrate products or service or to answer improvements to employers.

Recommend products or service improvement

Incentives to persuade people to buy products.

• Bosch Corp- Arlington Heights 2007- 2009

• Cafeteria Prep Crew

Responsible for overseeing daily operations of the Cafeteria and Kitchen

Managed catering events and daily lunch functions

Provided outstanding customer service to various demographics.Excuting

Assure all food and other supplies are ordered and received in timely

Manner so that adequate inventory levels are maintained to support

Anticipated volume.

Prepare all menu items using established department polities and producers

Serve food in proper determined portion size.

Serves food that is correct serving temperature and quality food must be

Brought to the attentions of the food and nutrition’s manager and properly

Discarded.

Set up, maintains and break down salad bar.

Develop and maintained adequate food/supplies, orders as required.

Food preparations instructions and serve all foods and beverage.

They have to keep their knowledge about healthy foods up to date and

Should know about new healthy cooking methods.

They speak to patients directly and try to find out their likes and dislike.

• .

Prepare and serve food in a cafeteria setting. Clean and sanitize serving

Food preparation instructions and serve all foods and beverage Cafeteria staff members work as a team, and each cafeteria

FairfielInn I 2001- 2006

• Banquet manager

Researching markets to identify opportunities for events;

Liaising with clients to ascertain their precise event requirements;

Producing detailed proposals for events (e.g. timelines, venues, suppliers, legal

Securing and booking a suitable venue or location;

Make sure that the function runs smoothly and effectively

Co-coordinating venue management, caterers, stands designers, contractors

Planning room layouts and entertainment program, scheduling staff

And workshop and demonstrations.

Creating implementing and marketing and PR plans

Liaising with clients and designers to create a brand/look for events.

Handling clients queries of the day and troubleshooting exhibitor and

Victories problems of the day.

Post-event evaluation (including data entry and analysis and producing

Reports for events stakeholder.

Responsible for soliciting banquet business and ensuring customer satis

Faction with all functions booked.

Oversees management, budget,and operation of the food service

Service an kitchen and maintains liaisons with sale department

Responsible for soliciting banquet business and ensuring customer

with all functions booked.

Coordinates and supervises the execution of all banquet functions to

Specifications are adhered to.

Make sure that the functions run smoothly and efficiently

Possesses knowledge of food production and service

Should have the ability to perform all position in banquet operations in

Supervise, direct and train all banquet personnel.



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