Customer Service Administrative Assistant

AMBRA O. WITCHETT

678-***-**** **** Thicket Way

Decatur, GA 30035

*************@*****.***

Over 6 years Cashier Customer Service and Administrative experience. Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power point and Internet. Excellent written and verbal communication skills. Sound knowledge of cash handling procedures. Detailed Bookkeeping skills and mathematical ability to carry out addition, subtraction & calculate percentages. Exceptional customer service skills.

PROFESSIONAL EXPERIENCE

Cashier Aldi Grocery Store Atlanta, GA Nov 2010-March 2012

• Excellent communication skills with customers’ co-workers and management.

• Handle high volume sales successfully with cash intake to ensure accurate totals for daily sales and balance cash according to the cash control policies and procedures.

• Consistently maintain a clean and orderly work station and perform other duties as assigned.

• Welcome diverse customers entering the store and enthusiastically provide customer service skills include solving customer's complaints issue credit refunds and solving charging issues.

• Perform inventory ordering and shelf stocking products to ensure the display areas are organized and clean.

• Monitor and maintain the store operational reports for the improvement in the store execution.

Administrative Assistant Jones Childcare Lithonia, GA

Jan 2007-Oct 2010

• Scheduled patient appointments, coordinated patient tours and answered incoming front desk calls on a 10 people switchboard.

• Provided administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.

• Operated desktop computer to enter patient records prepare management reports, type, edit and distribute agendas and minutes of numerous meetings.

• Organized and maintained child patient records and performed computer data entry for over 100 patients weekly.

• Coordinated monthly office meetings with other staff personnel and departments to discuss day-to-day administrative and operational problems and reach optimal solutions for efficient operations.

• Processed over 400 invoices monthly including billing and payment transactions.

• Responsible for printing and distributing promotion materials utilizing the Pitney Bowes mailing system.

Education

Associates of Science

Georgia Perimeter College 2008-2010

Gordon college 2005-2007

College Preparatory Diploma

Martin Luther King High 2001-2005

References Available upon Request

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