Customer Service Representative

Objective:

To obtain a challenging position that allows me to use the full scope of my knowledge, utilize my critical thinking and computer skills, and that promotes my growth, creativity, and learning.

Qualifications:

Two year experience in computer skills

Excellent research and analytical skills

Ability to analyze, understand, and adapt to new ideas and challenges with ease.

Computer training/skills:

MS Office (Word, Excel, PowerPoint, Spreadsheet and Outlook), Windows OS (98, 2000, and XP) JavaScript, Window server 2000

Employment Experience:

Coldwater Creek- Mineral Wells, WV

Customer Service Rep. Sept. 2006- Jan. 2008

-Took phone orders

-Dealt with customer complaints

-Typed up customer information

-Contacted customers about canceled items

Education:

West Virginia University-Parkersburg - Parkersburg, WV – Sept. 05- Present

Major in Criminal Justice Cumulative GPA 2.5

References:

Available upon request

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