Customer Service Sales

OBJECTIVE: Employment in the Marketing or Graphic Design field that is challenging and requires a

broad mix of skills and abilities.

SUMMARY

• Customer Service and Sales experience ● Leadership Abilities

• Communications/Personal Interaction Skills ● Organizational Skills

• Knowledge of Computer Concepts/Applications ● Knowledge of Design Concepts

• Ability to Write and Arrange Ad Copy

• Sound Knowledge of Marketing Concepts

EDUCATION

• Completed Bachelor in Marketing, Southwest Minnesota State University, Marshall, MN

• Minor in Graphic Design

• Graduation: May 2009

SPECIALIZED COURSES: Computer Concepts/Applications, Professional Selling, Concepts of Graphic

Design, Typography Survey, Management Principles, Marketing Research, Business to Business

Marketing, Flash Animation, E-marketing

PROJECTS: Create Mock Poster for Fillmore Music event. Design Campaign for Rimmel London

Make-up line. Design easy to understand symbols for state park. Developed an ad campaign for a

company, and participated in the “Six-Step Selling Process”. Created Promotional Posters and web

flyers for Shay’s Lounge Karaoke and Guitar Hero Night.

WORK EXPERIENCE

• G.A.P.R.C. Production Artist March 2010-Present Producing mail-out print advertisements for

Supervalu grocery stores.

RESPONSIBILITIES: Creating error free mail out advertisements that both fit with company standards,

as well as the needs of the client.

SKILLS: Proficient usage of Adobe Creative Suite to create advertisements while maintain strong

attention to detail to create cohesion and consistency with strict company guidelines. The ability to

design promotional material that is both esthetically pleasing while portraying a clear message to the

consumer. Creating copy that suites the general message of the ad to persuade consumers to visit

the clients retail stores.

• G.A.P.R.C. Office Manager June 2009-March 2010 Organizing scheduling and ordering for the

company as well as fielding phone calls.

RESPONSIBILITIES: Answering and transferring phone calls, tracking scheduling for employees,

creating print mock-ups for weekly corporate meetings using Adobe InDesign, retouching studio

images using Adobe Photoshop, organize company image database, and tracking and verifying

weekly timecards.

SKILLS: Rigorous organizational skills, knowledge of Adobe programs, decision making skills, and

personal service skills.

• Southwest Minnesota State University Spur Advertising Manager September 2008-2009

Selling Ad space and placing ads in newspaper. Designing advertisements for clients.

RESPONSIBILITIES: Selling ad quota, assuring clients, running all sold ads

SKILLS Sales experience, design abilities, customer service

• Shays Lounge, Restaurant/ Banquet Server, Marshall, MN September, 2006 – 2009

RESPONSIBILITIES: Creating a desired environment for customers. Provide any products or services

needed by guests. Organize and count own till.

SkillS: Customer service, organization, money management, and problem solving

• Schwan’s Food Company, Telemarketing/Outbound Sales, Marshall, MN; September, 2004 –

March 2005

RESPONSIBILITIES: Called customers with information about their salesperson’s upcoming visit,

generated pre-order sales, and handled customer questions and complaints.

SKILLS: Customer service, sales, communications, computer/technology

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