Administrative Assistant, Office Manager

PO Box ****, Streetsboro, OH ***** 216-***-**** **********@***.***

Tammy M. Michalski

Objective: My career goal is to find a position that will utilize my administrative/clerical skills in an effort to contribute effectively as a team player

Experience:

Jan 2008-April 2010 Great Lakes Cold Storage Solon, OH

Shipping/Receiving Clerk

Receive and process orders for inbound drivers

Process orders for outbound drivers

Enter inventory utilizing the Accuplus application

Make appointments for drivers to deliver their product

Answer phones

January - Nov 2007 Rentokil Pest Control Valley View, OH

Customer Service Representative (CSR)

Reconcile technician appointments using the EIS program

Create schedules for technicians

Enter service leads

Answer phones

Miscellaneous office duties including payment processing

1978 - 2006 The DMS Group, Inc. dba Beachwood Leasing Beachwood, OH

Administrative Assistant – 1985-2006

Accounts Payable/Accounts Receivable – problem solving discrepancies

Efficient knowledge of the AS400 program for processing of A/P, A/R, entering new account information, customer payments, configure payoff based on Rules of 78

Assist in monthly debenture transactions

Administer credit applications for potential customers, contact references, type contracts, run credit bureau reports, credit card payments, collections

Answer phones, order office supplies, general office duties

Systems Operator – 1978-1985

Process new accounts, administer customer insurance, run daily, weekly and monthly reports

Responsible for month-end balancing

Experience in cashiering and leasing departments and with legal accounts. Set-up of new lease deals, monthly billing, posting payments, state agency compliance, equipment verification, collections including preparation for judgment and garnishment

1976 - 1978 Stanley File Cleveland, OH

Billing and Returns Clerk

Billed clothing manufacturer and processed returned merchandise entailing damage control

Posted payments

Heavy phone contact, typing, filing, general office duties

Education

References Training in Word and Excel

References are available on request

Contact this candidate