Quality Engineer
Resume:
PATRICK K. CRANE
Stillwater, Oklahoma 74074
buh0ha@r.postjobfree.com
Summary of Experience
Operations executive with experience in production, quality control, product engineering, and strategic planning. Background in restructuring operations using Lean Six Sigma, supplier partnerships, talent management, quality improvement, and building high performance cross-functional teams.
1994 to 2012
MerCruiser Division of Mercury Marine, Stillwater, Oklahoma
A $500 million manufacturer of sterndrive engines, drives, and service products.
2009 to 2012
Director of Manufacturing: Responsible to Director of Operations for leading multiple shift manufacturing facility focusing on safety, quality, productivity, and delivery in die cast, paint, machining, and assembly. Led staff of 11 salaried and 244 production employees.
* Expanded use of flexible workforce during period of market volatility when volume decreased 70% in one year and increased 100% in following year. Result: Grew market share by 10 points and achieved production goals for productivity, quality, and safety with $2.6 million positive variance in two years on $20 million expense budget.
* Drove continued focus on quality throughout production areas with focused training and cross functional team support and analysis of both internal and external rejects. Result: Passed four ISO 9001:2000 surveillance audits with no degradation in production quality metrics.
* Led operations through launch of 6 new products completely changing product offerings. Result: New products launched on schedule and now in full production.
2001 to 2009
Director of Quality: Responsible to President for directing manufacturing quality, supplier quality, and product warranty. Led domestic staff of 16 salaried and 40 hourly employees and Juarez, Mexico staff of 7 salaried and 40 hourly employees for 3 years.
* Established quality teams in each manufacturing area focused on improving metrics. Result: Reduced cost of poor quality by 45%, engine end of line rejects by 98%, and stern drive end-of-line rejects by 87%.
* Developed method to quantify supply base quality risk and established cross-functional team focused on improving supplier performance with most potential upside. Result: Reduced supplier rejects by 65% annually on identified high risk suppliers.
* Established warranty team to identify and resolve customer warranty issues. Result: Improved out of box quality by 79% and reduced warranty costs and claims by 42% even as the warranty period doubled.
* Served on steering committee that instituted Lean Six Sigma throughout organization. Result: Reduced overall business costs by $24,100,000 including $1,600,000 from Quality Department direct reports and $200,000 from personal projects that led to Green Belt certification.
* Spearheaded implementation of ISO 9001:2000 quality standards throughout operations with goal of becoming certified within 18 months of the start of the initiative. Result: Received final certification from an outside agency within timeline.
* Collaborated with operations team in Juarez plant to convert from a batch processing system to single piece flow system to improve quality and productivity. Result: Reduced in-process defects by 93% and customer defects by 95%.
1999 to 2001
Strategic Product Planning/Functional Engineering Manager: Responsible to Director of Product Engineering for developing strategic new product plans and for technical and functional management of 32 Project Engineers and Technicians.
* Proposed and implemented re-organization of Product Engineering Department from individual product line to matrix-style organization. Result: Improved focus and efficiencies in each area resulting in faster implementations and benefits.
* Led ongoing development and implementation of 6 phase new product development process. Facilitated gate reviews between senior staff and product development teams. Result: Improved process structure that led to reduced time to market.
* Developed, proposed, and implemented project prioritization process. Facilitated cross-functional team to evaluate each project. Result: Focused manpower and expense dollars on projects providing the biggest positive impact to the business.
* Coordinated with Marketing and Finance to develop annual 5-year strategic product plans with financial impacts.
Result: Provided guidance to organization and was utilized extensively in departmental budgetary process.
1994 to 1999
Engineering Supervisor, Test and Endurance Group: Responsible to Manager of Engineering Test for testing, analysis, and instrumentation in sound and vibration, component level accelerated life, engine performance, competitive product, and system level endurance. Led staff of 12 Engineering Technicians.
* Directed purchase, installation, and utilization of over $500,000 of sound and vibration and component level test equipment. Result: Reduced overall costs by eliminating need for repeated system level endurance tests.
* Modified system level test procedures to reflect product duty cycles. Result: Led to reductions in warranty costs and improved customer satisfaction by early identification of failure modes and corresponding corrective action.
* Designed components used in construction of $1.6 million engineering laboratory expansion project. Result: Increased size of existing laboratory by over 4 times and enabled growth and improvement in product testing capabilities.
1986 to 1994
General Dynamics, Fort Worth, Texas and San Diego, California
Multi-billion dollar defense contractor specializing in design, development, and production of fighter aircraft and missiles for United States Air Force and Navy.
1988 to 1994
Lead Engineer, Structural Dynamics Group, Aircraft Division: Responsible to Chief of Structural Dynamics for sound and vibration activities related to design, development, and continuous improvement of aircraft platforms. Led staff of 5 engineers.
* Developed sonic fatigue analysis methods and programs used in design of composite structural components. Result: Established state-of-the-art programs used by other companies within aircraft industry.
* Developed component test requirements, flight test instrumentation packages and requirements, and performed sonic fatigue design and analysis. Result: Met deliverable dates and secured document approval by overseeing government agency.
1986 to 1988
Engineer, Structural Dynamics Group, Missile Division: Responsible to the Chief of Structural Dynamics Group for sound and vibration engineering activities on several missile defense programs including Tomahawk cruise missiles and MX rail garrison.
* Established test and instrumentation requirements and analyzed resulting data for vibration, handling shock, and pyrotechnic shock environments. Result: Met deliverable dates with documents approved by overseeing government agency.
Education:
MS Degree, Engineering Mechanics, The University of Alabama, Tuscaloosa, 1985
BS Degree, Mechanical Engineering, The University of Alabama, Tuscaloosa, 1984
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