144D N. Stanford Ave.
Fullerton, CA 92831
To obtain a part-time position in customer service, or clerical administration.
California State University, Fullerton 2004-present, majoring in English
CSUF University Police
Employee of the Quarter APR-JUN 2007
Employee of the Quarter OCT-DEC 2010
2011- 2012 Police Records Supervisor, CSUF University Police
Police records management: maintain and propagate all paper, electronic, audio, and visual records in accordance with State, Federal, County, and City mandates; report all statistics and crime reports to the appropriate aforementioned bodies of government and to the campus community at large.
Live Scan Liaison
Clery Compliance Manager
2010-2011 Acting Chief’s Assistant
procurement, maintenance of personnel files, travel, office supply management, check processing, meeting and event planning, etc.
2008-2010 Administrative Community Service Officer, CSUF University Police
Special Projects: create and publish annual report, assist in updating and implementing new campus
key control system, accreditation assistance, emergency management assistance, other duties as assigned
Front Counter Supervisor: training, scheduling, student payroll, Live Scan liaison, special customer assistance
2004-2008 Front Counter Staff, CSUF University Police
Customer service: Live Scan fingerprinting, key control, campus lost & found, complaints, general reception and dissemination of information to the public
Administrative assistance: copying, filing, mail dispersal, answering and directing phone calls, records handling, (many) other duties as assigned
Proficient in Microsoft Office: Word, Excel, Publisher, Power Point, Outlook; markedly skilled in customer
service- often dealing with personal and highly sensitive situations; well-honed communication skills
developed in a quick-paced variable work environment; efficient problem-solver; ability to learn quickly;
great capacity for improving procedure and efficiency in the workplace; possesses a thorough knowledge
of the CSUF campus and its operations.
Debbie Ellis, Administrative Services Supervisor, CSUF University Police, 657-***-****
Chief Dennis DeMaio, Chief of Police, CSUF University Police, 657-***-****
Chief Judi King, Chief of Police (retired), CSUF University Police, 559-***-****