Administrative Specialist

RESA HAILE

*** ***** ********** ******

Janesville, WI 53548

608-***-****

******@*****.***

EDUCATION

Associate of Applied Science, Medical Administrative Specialist (HIPAA Certified), May 2009

COLLEGE COURSE WORK

Medical Office Administration, Health Care Office Technologies, Technical Reporting, Medical Transcription, Health Care Records Management, Health Care Insurance Administration, Marketing Communications, Patient Billing, Introduction to Psychology, Abnormal Psychology, Basic Medical Coding.

OFFICE SKILLS

 Word Processing (Word)

 Spreadsheets (Excel)

 Presentation Graphics (PowerPoint)

 Keyboarding (50+ WPM)

 Business Communications

 Proofreading and Editing

 Taking and Editing Minutes

 Medical Terminology

 Medical Transcription

SPECIAL SOFTWARE SKILLS

 InDesign

 PhotoShop

 Illustrator

 Quark

 MediSoft

 Escribe

EXTRACURRICULAR ACTIVITIES

 Editor/reporter/photographer/cartoonist, Blackhawk Technical College Flyer

 Senator, Student Government Association

 Member, Budget Committee, Earth Day Celebration volunteer, Multicultural Club

 Founder and mentor, local writers club

 Experience teaching at martial arts school

EXPERIENCE

SSI Technologies/Bourns, Inc. Janesville, WI

 Operated and improved efficiency of complex machines requiring special skills

 Executed statistical process control methodologies

 Implemented ISO-9000/Kaizen continuous quality improvement initiatives

 Provided on-the-job training for employees learning machines and processes

Woodman’s Grocery Store Janesville, WI

 Performed daily operational functions for multi-service grocery store

 Rose from utility clerk to department clerk, performing stocking, transfers, and customer service

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