Sap crm security
Resume:
SHWETA SHASHIKANT KHOT.
Telephone No: +91-983*******
SKILL SUMMARY
An accomplished professional with overall work exp. of 6.9 yrs. including 3.2 yrs. in SAP Basis Security in
SAP as an Associate Consultant and about 3.8 years in SAP Executive & BPO Industry. Looking for a work
Culture that would utilize my skills and add value, through my experience of working on diverse areas and
Leveraging the hands-on experience of SAP R/3.
SAP PROJECTS:
Support & Post-Implementations -- 2
1) NAKILAT-KEPPEL OFFSHORE MARINE LTD (Qatar).
Designation: Assistant SAP Analyst Duration: April 2011 to July 2012
PROJECT 02
Description Support & Post-Implementations – SAP Security
Client NKOM (Qatar)
Business NKOM is the joint venture of Nakilat from Qatar and Keppel from Singapore. Qatar Gas Transport Company Ltd. (known as “Nakilat”, which means carriers in Arabic) is a Qatari-listed shipping company established by the State of Qatar to own, operate and manage LNG vessels and to provide shipping and marine-related services to a range of participants within the Qatari hydrocarbon sector. Nakilat is an integral component of the supply chain of some of the largest, most advanced energy projects in the world undertaken by Qatar Petroleum, Qatar gas, Ras Gas and their joint venture partners for the State of Qatar.
Reporting To
IT Manager
Environment
SAP ECC 6.0
Tech. skill
SAP Security
Duration:
April 2011 to July 2012
Contribution
• User Administration (SU01)
Creating & changing a user id access.
Deactivating or deleting a user id.
Mass Maintenance of user id.
Resetting Password
Locking & Unlocking User id.
Creating User profile parameters for user passwords.
• Creating System dialog messages for all users. (SM02)
• Authorization Management (PFCG)
• Creating & Maintaining Single Roles.
• Creating & Maintaining Composite Roles.
Contribution
• Creating, Monitoring & Scheduling Background Jobs.
• Transporting Objects:
Creating Transport Request.
Recording changes in a Transport Request.
Releasing a Transport Request.
Importing Transport Request.
• Scheduled Tasks:
Monitoring User list using SM04 and AL08.
System Output manager – Spool Request
Lock Transaction codes.
Generate reports using SUIM.
• Participate actively with internal training / knowledge transfer to project support team members.
PROJECT 01
Description Support & Post-Implementations – Marketing
Client NKOM (Qatar)
Business NKOM is the joint venture of Nakilat from Qatar and Keppel from Singapore. Qatar Gas Transport Company Ltd. (known as “Nakilat”, which means carriers in Arabic) is a Qatari-listed shipping company established by the State of Qatar to own, operate and manage LNG vessels and to provide shipping and marine-related services to a range of participants within the Qatari hydrocarbon sector. Nakilat is an integral component of the supply chain of some of the largest, most advanced energy projects in the world undertaken by Qatar Petroleum, Qatar gas, Ras Gas and their joint venture partners for the State of Qatar.
Reporting To
IT Manager
Duration:
May 2011 to July 2011
Contribution
• Creation of functional specifications & UAT.
• Interacted with Client for process mapping & training.
• Created user manuals, participated in providing end user training.
• Providing solutions to day to day issues raised by consultants & Client.
2) ABM KNOWLEDGEWARE LTD (Mumbai).
Designation: SAP Support Executive Duration: March 2007 to April 2011
PROJECT 02
Description Support & Post-Implementations – SAP Security
Client
MCGM (Municipal Corporation of Greater Mumbai)
SAP CRM is customized to map and facilitate more than 250 services offered to the Citizens of Mumbai using SAP based Portal.
Business
ABM Knowledgeware Ltd. is with exclusive focus on E-governance since 1998. Within seven years of its foray into the E-governance space, ABM achieved the distinction of winning the prestigious award of “The Best Technical Organization in E-Governance” in India adjudged by the Ministry of Information and Communication Technology, Govt of India and IIT Delhi.
Reporting To
Project Manager
Environment
SAP ECC 6.0
Tech. skill
SAP Security
Duration:
January 2009 to April 2011
Contribution
• Creating System dialog messages for all users. (SM02)
• Creating & changing a SAP user id access.
• Importing Transport Request.
• Creating Authorization Management (PFCG)
• Generate reports using SUIM.
• Creation of functional specifications & UAT.
• Providing solutions to day to day issues raised by consultants & Client.
PROJECT 01
Description Support & Post-Implementations - SAP CRM
Client
MCGM (Municipal Corporation of Greater Mumbai)
SAP CRM is customized to map and facilitate more than 250 services offered to the Citizens of Mumbai using SAP based Portal.
Business
ABM Knowledge ware Ltd. is with exclusive focus on E-governance since 1998. Within seven years of its foray into the E-governance space, ABM achieved the distinction of winning the prestigious award of “The Best Technical Organization in E-Governance” in India adjudged by the Ministry of Information and Communication Technology, Govt of India and IIT Delhi.
Reporting To
Project Manager
Environment
SAP ECC 6.0
Tech. skill
SAP CRM
Duration:
March 2007 to December 2008
Contribution
• Base Customization activities including organization model to incorporate organizational structure of the department, creation of business partners, products, Pricing Procedure, status profile, define & customize transaction types, Number Ranges and Action Profile.
• Creation of functional specifications & UAT.
• Interacted with Client for process mapping & training.
• Created user manuals, participated in providing end user training
• Providing solutions to day to day issues raised by consultants & Client.
NON SAP EXPERIENCE: 02 Years
3) SPARSH BPO Services Ltd.
Designation: Customer Support Associate Duration: March 2006 to March 2007
Project Details: HLL Sangam Direct.
Job Responsibility:
• Out bound / Inbound sales process
• Inquiry Handling
• Technical Support Assistance to customers to solve problems relating to the technical aspects of the products.
• Product/Service Promotion
• Generating of MIS report / Daily activity reports.
4) ENLINK InfoTech Pvt. Ltd.
Designation: Customer Support Officer Duration: August 2004 to July 2005
Project Details: Gray House, USA. & DNB, USA.
Profile Description:
• To collect data for gray house directories through online support.
• To check quality (QC) & to collect data for DNB directories
• Inquiry Handling
• Generating of MIS report / Daily activity reports
• Created user manuals, participated in providing training
Educational Qualification:
Degree Board / University Year of Passing Grade Obtained
B.Com Mumbai University 2002 - 2003 Second Class
H.S.C. Mumbai University 1999 - 2000 Second Class
S.S.C. Mumbai University 1997 - 1998 First Class
Computer Proficiency -
Computer Fundamentals (Dos, Windows-98, MS-Office, Internet)
Diploma in Multimedia & Animation (Photoshop.6, Corel draw10, 3D Max, Flash, Director7.0, Adobe premiere, Elastic reality)
Personal Information:
Father's Name: Shashikant Shivaji Khot.
Permanent Address: 26/2 Sarvesh Society, Jijamata Marg,
Thane (East) 400603
Date of Birth: 02nd Nov 1982
Marital Status: Single
Passport No.: J4320928
Valid Upto: 29th December 2020
Languages Known: English, Hindi, and Marathi.
Alternate Mobile No: +919*********
I hereby declare that all the information furnished by me is true and correct to the best of my knowledge and belief.
SHWETA SHASHIKANT KHOT.
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