10+ yrs. HR/Administrative Manager

Location:

Clarksville, TN, 37042

Posted:

September 05, 2012

Contact this candidate

Resume:

Marva Piper

Citizenship : USA Date of birth : ** Apr 1983

Contact

Tel : 931-***-****

E-mail : *****.*****@*****.***

Address

** ******* **. ***********, ** 37042

Qualifications and Skills

Resourceful, team-player, detail-orientated professional with 10 years of combined management, marketing, sales and customer service experience. Readily adapts to change, works independently and exceeds expectations. Proficient or familiar with a vast array of program languages, concepts and technologies, including:

MS Word

MS Excel

MS PowerPoint

Customer Service Spreadsheets/Report

Event Management

Records Management

AKO MS Project

MS Outlook

Calendaring

60WPM Office Management

Network fundamentals

Alpha Reflections

MyPay

Work Experience

Harris Originals of Tennessee Full time

Administrative/Sales Manager Mar 2003 – Nov 2011

Collections, accounts payable and receivable, ordering supplies

Selling credit programs to 90 percent military customer base

accountable for all employment applications, new employee paperwork, explaining all benefits offered by the company and helping them reach decisions concerning benefits that fit their individual needs

trained to perform conflict resolution when disputes arise between employees, responsible for mediating problems to a successful resolution in customer service and consumer relations

Receives and reviews incoming documents for completeness taking or coordinating and tracking required action

Make daily sales deposit in companies account, operating an electronic checkout system to record unit price, total customer purchase and make correct change, reconciling invoices and submit requisitions

Organizing conference calls between management and home office

Communicated effectively with multiple departments to plan meetings and prepare power point/spread sheets. Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service;

Harris Originals of Tennessee Part time

Administrative Assistant Jul 2001 – Mar 2003

Maintained existing websites; Implemented new functionalities;

Conducted the migration of an old MS Access application into a PHP/JavaScript version;

Experienced in processing credit applications, determining credit worthiness, ordering, shipping and receiving

Education

2002 to 2003 Business Administration

Austin Peay State University (28 credit hrs)

1999 to 2001 Kenwood High School

Clarksville, TN

References

Professional Ashley Snow