Sales Manager
Resume:
Casey J. Melancon
Tomball, Texas 77377
H: 832-***-****
C: 281-***-****
E: ******@*******.***
SUMMARY
Over sixteen years experience in organizing and coordinating activities associated with the sales, distribution, and operations process including logistics, warehousing, and procurement of company and customer inventories. Skilled in management of company P&L, industrial sales, purchasing, production, quality, inventories, transportation, vendor relations, third party logistics, project management, human resources, and safety.
PROFESSIONAL EXPERIENCE
STAPLES, INC. – Houston, Texas 2005 – Present
Service Delivery Operations Manager: Greater Houston Market (June 2008 – Present)
• Manage material handling and delivery processes for $107 million sales revenue Distribution Center.
• Responsible for all supervisory personnel in both delivery and material handling with over 70 logistics associates.
• Total P&L responsibility, expense budget and control of over $5 million annually.
• Negotiate service vendor contracts and third party logistics providers.
• Monitor and manage all salary/wage and overtime as it relates to the various fluctuations in work load capacity.
• Ensure that all vehicles in the fleet and drivers meet DOT and all safety guidelines are met and followed.
• Process and distribute operational reporting and develop targets for continuous improvement.
• Manage complete delivery fleet and analyze cost justification for adding trucks and routes versus outsourcing.
• Establish target and administer incentive programs to reward and recognize peak performers throughout the operation.
• Assure compliance and meet occupational health and safety standards and legislated requirements.
• Consistently administer and insure company policy and procedures are being followed.
• Collaborate with executive management and staff to develop strategic plans for the business.
• Monitor external and internal customer feedback to measure performance and identify best practices and areas for improvement.
Transportation Manager: South Texas/Gulf Coast Market (formerly Corporate Express) (November 2005- June 2008)
• Same as above for the Greater Houston Market with multi-location responsibilities spanning the Gulf Coast from Texas to Western Florida.
• Total Revenue of $140 million annually.
• Total P&L of over $7 million annually.
FEDEX GROUND – Beaumont, Texas 2004 – 2005
Service Manager II (April 2004 – November 2005)
• Managed operation of small package pick-up and delivery within a 60 mile radius of Beaumont, TX .
• Supervised and maintained relationship with 25 Independent Contractors (Drivers).
• Managed Service Quality Index to a 99% on a goal of 98.5%
• Planned operating strategies based on projected volumes, head count, and other operational needs.
• Managed maintenance and safety records.
• Managed local vendor relations
COASTAL WELIDING SUPPLY – Beaumont, Texas 1998 – 2004
Production/Distribution Coordinator (June 2001 – April 2004)
• Coordinated the companies $30 million industrial gas and supply business with both internal and external customers, vendors, and business partners.
• Managed logistics operations including purchasing, production, warehouse, and delivery.
• Implemented and monitored Standard Operation Procedures.
• Regulated company compliance with OSHA, DHS, DOT, and HAZMAT regulations
Purchasing/Inventory Control (January 2000 - June 2001)
• Responsible for all purchases of industrial gases, specialty gases, and equipment relevant to the business with both internal and external customers, vendors, and business partners.
• Planned and monitored inventory levels of all product and equipment to ensure timely delivery.
• Negotiated and managed vendor contracts and pricing agreements.
• Formulated bids for customer contracts.
• Maintained shipping and receiving compliance with DHS, DOT, and HAZMAT regulations.
Industrial Sales Representative (March 1998 - January 2000)
• Directed and advised customers for purchases of industrial gases, supplies, equipment, and specialty gases in a market that generated $6 million annually.
• Prepared and presented customer bids and proposals.
• Managed customer inventories electronically and on-site.
• Provided technical support for customer processes and equipment.
• Documented sales and customer call reports.
AUTO ZONE DISTRIBUTION - Lafayette, Louisiana 1994 - 1998
• Planned supply and material requirements.
• Executed order quality inspections before shipping.
• Inspected inbound materials to ensure company standards were met.
• Performed cycle counting task based on shrinkage reports.
• Rezoned inventory based on number of turns.
• Created and analyzed inventory reports.
EDUCATION
Master of Industrial Distribution
Texas A & M University – College Station, Texas
Bachelor of Science - Industrial Technology
Lamar University - Beaumont, TX
Associate of Applied Science - Management Development
Lamar Institute of Technology - Beaumont, TX
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