Project Manager Quality Assurance

Over *+ years of experience as Software test engineer in the IT Industry with emphasis on Quality Assurance. Experience in testing Stand-Alone, Client/Server, Multi-Tier and Web Based applications using industry accepted testing methodologies and procedures

Extensive Experience in all phases of Software Development Life Cycle and software standards.

Worked in all phases of SDLC and software development in Agile Methodology.

Expertise in analyzing business requirements, developing test plans, test cases, Test Scripts, and testing methodologies and code walk through

Strong Experience in Manual testing on Windows and UNIX environment.

Performed Black Box, GUI Testing, Functionality Testing, System Testing, Integration Testing, Performance Testing, Load Testing, Stress Testing, Security Testing, Back End Testing, Regression Testing and User Acceptance Testing

Strong Quality Assurance and troubleshooting experience

Hands on experience on Test Planning, Test Scheduling, Test Designing, Test Estimation, Defect reporting and tracking, Test result analysis.

Has good experience in writing complex/detailed Test Plans, QA analysis on all test documentation and improve test documentation process.

Good knowledge of Defect Tracking and Reporting.

Strong in Requirement Management, documentation, report analysis, business analysis, work flow design, coding, testing and defect reporting.

Knowledge in bug tracking using Quality Center, Remedy.

Exposure to databases like SQL 2005/2008 and Oracle

Good time management skills, ability to work independently or as a team player and quick in learning new skills.

Coordinated with the developers on Defect status on a regular basis

Experience in working with Testing & Debugging tools – Test Harness, SOAP UI and Rational Test Manager.

QUALIFICATION

B.Tech from Jawaharlal Nehru Technological University, Andhra Pradesh, India

TECHNICAL SKILLS

Testing Tools: Test Director, Quality Center, Win Runner, Load Runner, Remedy, Test Harness, SOAP UI, Quality Center, Remedy and Rational Test Manager

Languages: SQL, PL/SQL, C, C++, JAVA, EPM

GUI: Visual Basic, Developer 2000, Web Based Applications

Database: SQL Server, MS Access, Oracle, PostgreSQL,TOAD

Internet HTML, XML, Shell, PERL, J2EE, Java Script, VBScript, ASP, IIS, Apache, IE, Netscape Navigator, Firefox, Chrome, Safari.

Operating Systems: Windows 98/NT/2000/2003/XP/Vista/Win7, UNIX, and LINUX.

PROFESSIONAL EXPERIENCE

Company: CSG International (INTEC)

Client: Best Buy, Richfield, Minnesota

Period: Dec 09 – Till Date

Role: Test Consultant Senior

Best Buy is a specialty retailer of consumer electronics in the United States and Canada. Intec did Billing for Mobile Broadband product to Best BUY. With mobile broadband and hotspot technology, you can access the Internet from virtually anywhere. Intec is uniquely positioned to deliver Best Buy a fully convergent, hosted solution with production-proven.

Key Functions: Singl.eView is a high performance engine for any customer type product or payment. It provides all the features and facility needed to transform the mode of billing from a costly, labor intensive, function into a simple streamline, automated business process.

Worked closely with clients in gathering and reviewing the business requirements for each Sprint/Release

Understand the Testing Effort by analyzing the requirements of project.

Understanding SRS and Keep track of the new requirements / change in requirements of the project.

Participated in Release Review/Requirement Analysis and Design review meetings

Testing multiple functionalities’ of singl.eView-GUI.

Testing the Product using System Testing and Defect Testing, Raise tickets using Remedy

Writing Test Objectives, Cases & Executing the Cases using SOAP UI.

Writing and executing Test cases for Functional testing, Integration testing, System testing, End to End and UAT testing

Tested different Modules like Customer Care, Product, Finance, All APIs and Reports, Interfaces

Experience in testing configuration and customization like fields, page layouts, users, role hierarchy

Involved in writing SQL queries by using SQL Server 2008

Responsible for daily Scrum meetings to discuss updates showing the progress of the testing effort and open issues to be resolved

Involved in the status meeting to discuss the upcoming releases and changes in the requirements and other major issues

Coordinated with project manager and development team to formulate test strategy, scope of test effort, test resources required, and test-release schedules

Environment: Oracle 11i, CB (Convergent Billing), PE (Process Engine), PERL, EPM, XML, UNIX, C++, Windows XP/Vista/7, Mac OS.

Company: CSG International (INTEC)

Client: MASTER CARD, USA

Period: Jul 08 – Nov 09

Role: Test Consultant

MasterCard Worldwide manages a family of well-known, widely accepted payment cards brands including MasterCard, Maestro and Cirrus. MasterCard operates a four-party payment system that processes transactions, routing payments between cardholders’ and merchants’ financial institutions. MasterCard sets interchange rates, markets its brands to consumers, and develops programs that financial institutions offer their customers.

Singl.eView rate and bill the transaction event between the Bank and offers Flexibility to support various product lines, subscription services, and customer specific pricing.

Developed business requirements (e.g., business logic, process flows, and reporting requirements)

Analysis of business and user needs documentation of requirements and translation into proper system requirement specifications.

Performed System, Functionality Flow testing, Regression Testing, White Box, and Black Box Testing

Worked in all phases of SDLC and software development in Agile Methodology

Involved in project planning, coordination and implemented QA methodology.

Involved in writing and implementation of the test plan, various test cases, test scripts and creating scenario for load testing

Strong Quality Assurance and troubleshooting experience

Preparation of test data for positive scenarios and negative scenarios

Execution of test cases to verify actual results against expected results.

Manually tested the whole application before going for the automated testing

Communicate with developers and other related personnel regarding bugs found during testing.

Extensively tested and used Web services.

Conducted Regression testing of the web-based application using SOAP UI & Test Harness

Performed Data Validation followed by the manual testing of back end.

Checked the data flow through the front and backend by using SQL queries to extract the data from the Database

Extensively worked on handling the application response for positive and negative sets of data driven testing

Analysis of the results using report analysis and reports by PERL scripts and SQL Queries.

Environment: SOAP UI & Test Harness UNIX/LINUX, PERL, C++, HTML, PHP and Oracle 9i, MS Access, Quality Center,

Company: CSG International (INTEC)

Client: METEOR, Ireland, UK

Period: Jan 08 - Jun 08

Role: Test Consultant

To support Meteor in the replacement of the billing and customer care systems, Intec will provide a set of modules from their Singl.eView product suite:

Singl.eView Convergent Billing (CB)

Product Modelling, Inventory Management, Event Feed Processing

Rating, Retail Billing, Invoicing, Billing Operations Management

Accounts Receivable, Credit Control, Finance, Reports, Security & OSS integration.

Singl.eView Customer Management (CM)

Tracking Communications between customer and Meteor,

Order Entry, Management and Follow-up of Customer Enquiries

Up-Selling and Cross-selling of Products, Billing related queries

Troubleshooting and scripting

Performed Functional, Integration, System, Regression, Load/Stress, Security testing

Responsible for identifying and reporting defects to application developers using Remedy & Quality Center

Analyzed business rules and system requirements

Preparing test data for positive and negative testing

Involved in writing SQL queries by using Oracle 9i

Involved in Writing Test cases for Functional testing, Integration testing and End to End testing

Building and releasing changes into the QA, staging, and production environments

Involved in automation of test cases for regression testing using SOAP UI & Test Harness

Responsible for weekly status updates showing the progress of the testing effort and open issues to be resolved.

Involved in the weekly status meeting to discuss the upcoming releases and changes in the hardware requirements and other major issues

Coordinated with project manager and development team to formulate test strategy, scope of test effort, test resources required, and test-release schedules

Reviewed requirements, change requests and supporting documentation

Participated in team meetings and exchanged knowledge

Environment: Oracle 9i. Convergent Billing, C++, PERL, Customer Management, Citrix client, UNIX, LINUX.

Company: CSG International (INTEC)

Client: Polkomtel, Galway, UK

Period: Jul 07 – Dec 07

Role: Test Consultant

Polkomtel is a major telecom company of Poland where Singl.eView CB (Convergent Billing) software is implemented for Rating, Billing and Customer Care modules in a single system. In this

project Usage charges, Recurring Charges, Invoice generation and Output, Payment and Adjustment, Real time rating all are implemented in Polkomtel so that the user can avail multi functionality in a single system.

Worked closely with clients in gathering and reviewing the business requirements for each Sprint

Writing of test cases corresponding to business requirements and other operating conditions

Analyzed business rules and system requirements

Preparing test data for positive and negative testing

Writing Test cases for Functional testing, Integration testing, System testing, End to End and UAT testing

Involved in Execution of Test cases for the Verification of Basic flow and Form generation

Performed GUI Testing, Regression testing, Black box and White box testing

Involved in detailed analysis of functional specifications to create bug free system

Involved in automation of regression test cases and executing scripts using Test Harness & SOAP UI

Experience in using REMEDY as bug tracking system and Version Control

Attending daily status meetings

Involved in release management

Environment: Oracle 9i. Convergent Billing, C++, PERL, Commerce Engine, TRE Web, Rational Test Manager, Citrix client, UNIX, LINUX.

Company: IEG

Client: IEG- Online Examination, Hyderabad, India

Period: Sep 06 – Jun 07

Role: Test Engineer

This is extensively involved in designing and developing web based Online Examination tool. This Application uses Java Enabled browser as front-end, Oracle 7.3 as backend with Java Servlets.

Involved in Black Box Testing and Regression testing

Manual test Cases were created To Validate the Functionality.

Test Scenario’s were created and executed to test Business Rules.

Involved in Execution of Test cases for the Verification of Basic flow and Form generation

Performed GUI Testing, Regression testing, Black box and White box testing

Involved in detailed analysis of functional specifications to create bug free system

Preparing test data for positive and negative testing

Involved in writing minimal SQL queries by using Oracle 9i to check the data availability

Preparation of Bug Report

Company: IEG

Client: IEG- Campus Placement Mission, Hyderabad, India

Period: Jul 05 – Aug 06

Role: Test Engineer

Customizable – setup allows users to create and manage their own reference data, email settings / content templates and access levels. Access control based on User Login. Automatic management of Resume Repository on Server.

Parameter driven Reports categorized by Candidate, Employee and Company.

Support for Employee performance analysis at individual and organization level.

Understanding of Functional Requirements of an application

Writing test cases on the basis of Functional Specifications.

Execution of test cases based on functional, operational and GUI Standards.

Testing all deliverables to ensure that the function as stated.

Preparation of Bug Report

Understand the Testing Effort by analyzing the requirements of project

Understanding SRS and Keep track of the new requirements / change in requirements of the Project

Testing the Product using System Testing and Defect Testing, Raise tickets using Remedy

Writing Test Objectives, Case & Executing the Cases

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