Currently General Manager

Gregory Walck

*** ******** ******* *****, ************, Illinois * bt1sl4@r.postjobfree.com * Cell: 314-***-****

PROFESSIONAL SUMMARY

*Accomplished Sales Management Executive with over 10 years in the retail entertainment industry* Proven ability to develop and implement creative marketing and business development programs delivering immediate results in all aspects of sales, business development, strategic planning and budget/P&L management. Customer-focused leader with the ability to successfully orchestrate complex relationships to result in fueling greater employee loyalty, causing fewer channel conflicts, and greater customer satisfaction.

PROFESSIONAL EXPERIENCE

General Manager Callahan's Corner, Troy, IL Nov 2010-Present

Recruited to execute the grand opening of a brand new sports bar and restaurant to hire, train new staff, coordinating deliveries and scheduling, implement new policies and procedures, direct prospecting and sales projections, and successfully launch the new restaurant

• Hired, trained qualified personal for all aspects of the job, kitchen manager, cooks, bartenders and waitresses

• Built a new point of sale system (Maitre’ De), set all parameters such as items to be order and prices to fit proper cost

• Created new reporting tools using Microsoft excel to track profit and loss

• Negotiated prices with local vendors

• Developed new policies and procedures and put into place as the company grows.

Supervisor Olson Piano Moving, St. Louis, MO March 2008-Present

Directed and reinforced all employees to safely move all types of grand pianos, upright pianos and organs. Maintain and scheduled all related equipment for each particular move. Managed all employee time, accounts received, safety of all employees’ and demonstrated the best possible customer service.

• Coordinated the set-up and removal of all equipment for special events

• Mastered the necessary moving techniques which lead to zero accidents

General Manager Hotshots Sports Bar & Grill, St. Louis, MO Feb 2010-Nov 2010

Conducted day to day operations for one the fastest growing sports bar franchises in the St. Louis area. Executive Management responsibilities for regional 35 employee location included profit and loss control, marketing, scheduling, inventory control, training and revenue growth.

• Promoted to general manager from assistant manager in one year

• Increased gross profit sales 25% over the prior year

• Realized 70%+ gross profit on a Monthly basis

• Reduced monthly employee labor costs 3 to 4% through creative management programs

• Managed Profit and Loss Reports on a weekly, monthly and yearly basis

• Developed promotional and marketing strategies tied to increasing store revenues

Assistant Manager Hotshots Sports Bar & Grill, St. Louis, MO Feb 2009-Feb 2010

Oversaw the nightly operations and handled full and part time shift scheduling of employees and other personnel issues, accountable for cash verification, closing and securing building, balance out end of day report, data entry, bank deposits, implementation of nightly promotions and preparing for the next shift.

• Supervised product inventory; verify quantity and quality of products received

• Interfaced directly with customers to provide assistance and resolve problems

• Partnered with local vendors to market new promotions benefiting both parties

Sales Executive National Dealer Warranties, St. Louis, MO Sept 2006-March 2008

Initiated and closed sales using consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales in a high pressure sales environment.

• Ranked top 5% of sales force (out of 120)

• Finished #1 in sales 6 out of 18 months

• Knowledge of multiple warranty polices, Warranty America, MBPI, Gold key, The Choice

General Manager Headliners Entertainment, Kansas City, MO Aug 2005-Sept 2006

Directed daily operations for a high-volume, popular night club; managed 20+ employees, profit and loss control, marketing, scheduling, inventory control, training and revenue growth.

• Recruited to turn around a nightclub out of town by an previous employers executives

• Set company record for all time high sales, in one day, 74k

• Support and help overall increase in volume by 50% in less than 4 weeks

• Lead the staff of 20 employees and conducted interviews, hired top producing employees and re-train staff

• Responsible for account administration, payroll, cost, and inventory.

General Manager America's Pub, St. Louis, MO Sept 2003-Aug 2005

Provide leadership, direction, & training to staff of 25+ through hands on operational management of the 2nd longest running night club at its time.

• Promoted from location supervisor to general manager

• Exceeded budget expectations, increasing profitability

• Produced marketing campaigns, productions of radio and print advertisements while making sure they were directed at the right demographic

• Programmed and maintained Posi-touch, point of sale system, supervision of accounts, costs and payroll

• Planned special events & parties

Location Supervisor America's Pub, St. Louis, MO May 2001-Sept 2003

Supervision over all entertainment staff, maintained all sound, light and DJ equipment and implemented nightly promotions. Hired and trained all DJ's and MC's on entertainment programming.

• Voted best new dance entertainment program by peers in the market

• Recruited top DJ's (disc jockeys) and MC's (master of ceremonies) in the business

• Reduced equipment obsolescence by adhering to building volume codes

• Increased the longevity of all related sound equipment

EDUCATION

Florissant Valley Community College Florissant, MO Aug 2002-On going

General Studies and Business Management

St. Louis Carpenters Joint Apprenticeship Program St. Louis, MO Aug 1999-May 2001

Apprentice Carpentry

Columbia High School Columbia, IL Sept 1995-May 1999

High School Diploma General Studies

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