Customer Service Project Management
Resume:
Erika A. Jensen
Ada, MI *****
Email Address: ******@*****.*** | Web Portfolio: www.erikabrown.com
Professional Profile
I am a versatile and motivated individual with experience in both Macintosh and PC operating systems. My experience includes web site design, graphic design, project management, and programming. I also have experience in advertising, social networking, customer service, training, testing and technical support. I am seeking a position that will utilize my existing skills and knowledge while providing a creative and productive learning atmosphere.
Education
B.S Degree in Business Administration/Communications, Aquinas College, 1997
Associates in Arts, Grand Rapids Community College, 1995
Professional Experience
Aquinas College – Web Manager
(October 2003 – Present)
• Responsible for designing, implementing, planning, managing, coordinating
and maintaining the Aquinas.edu web site. Also responsible for managing the
Aquinas College intranet and supervising the Web Content Coordinator position.
• Daily use of Adobe Creative Suite, Office, and FTP programs.
• Extensive design, layout and programming of all department sites. Also
responsible for training on CMS, Google analytics, and social networking presence.
US Signal Company, LLC – New Media Designer/Marketing Assistant
(January 2002 – November 2002)
• Responsible for all marketing, advertising, and web design. Includes graphic
design for all publications, promotions, trade shows, advertisements, animated
.gif and flash advertisements, marketing literature, and creative direction of company.
• Daily use of Illustrator, Photoshop, Dreamweaver, Fireworks, InDesign, Flash,
Office XP, Powerpoint, WSFTP, and Outlook.
• Also responsible for assisting President, Vice President of Sales & Marketing
and New Business Coordinator with various projects.
Mutual Information Exchange, Inc. – Web Designer
(May 1999 – July 2001)
• Responsible for using creative skills and computer technology skills to create
HTML and Flash intranet/internet online software and applications.
• Responsible for testing sites once design is implemented on both Internet
Explorer and Netscape on Macintosh and Windows compatible operating systems.
• Also responsible for designing new software, training clients on software and
project management.
• Daily use of Visual InterDev, Cascading Style Sheets, Dreamweaver, Fireworks,
Photoshop, Illustrator, Source Safe, Flash, and all basic Office 2000 programs
on a Windows 2000 platform.
• Extensive knowledge of HTML, JavaScript, CSS, DHTML and familiarity of ASP
programming relating to design of applications.
Contact this candidate