Rhonda Edinburg
*******@*****.***
FT. Lauderdale, FL 33311
Objective To obtain a position within your company that will enable me to use my knowledge and expertise in customer relations and my outstanding organizational abilities
Experience
November 2005 - Present
London Witte & Company Fort Lauderdale, FL
RECEPTIONIST
Received phone calls, determined the nature of the calls and directed callers to the appropriate department. Successfully arranged appointments between clients and employees. Responsible for typing memos, reports and other correspondence. Took detailed messages for person called upon, including name, time of call and nature of business. Received and distributed mail and messages to appropriate departments and employees. Strong work ethic and superior interpersonal, customer service and communication skills. Excellent time management skills that allow for the multi-tasking of all responsibilities.
September 2002 - December 2004
LUJA PRODUCTIONS CHICAGO, IL
PRODUCTION ASSISTANT/RECEPTIONIST
Duties included reception and office support in a very busy multi-faceted production facility. Handled travel arrangement for various speakers, entertainers and groups for the producer specializing in community support work.
September 1998 - March 2001
CDW Computer Discount Warehouse Vernon Hills, IL
Customer Service Representative
Duties included assisting with the customer return of merchandise. Issue customer returns via telephone, computer and internet. Troubleshooting with the account managers, on customer complaints. Schedule customer pick up of merchandise through various delivery in the department and initiated a follow up system to monitor the customer returns.
March 1994 - July 1998
Ralph Cooper Production Miami, FL
Production Assistant
Duties included reception and general office in a very busy movie/video
production facility. Handled travel arrangements for various entertainers for video shoots. Set up production scheduling for various production facilities in Los Angles. Extensive follow up of various record release and movie screening activities. Assisted with coordination of Super Bowl in Miami.
October 1991 - March 1994
Tiny Tikes Academy Boynton Beach, FL
Head Teacher/Bus Driver
Worked with a day care facility as a teacher coordinator. Created different activities and developed a special computer program for 3 year olds. Also developed a self-esteem program for toddler.
September 1990 - September 1991
U .S. Navy San Diego, CA
Data Automated Systems Operator
Processes documents using a computerized material supply system. Performed audit functions on supplies and materials using both automated and manual techniques. Supervised and provided technical guidance to subordinates. Reviewed stock items and recommended changes. Assisted in planning and financial analysis for the unit
September 1988 - September 1990
U. S. Navy Orlando, FL
Material Control & Accounting Specialist
Prepared inventory, stock control and accounting reports. Maintained technical reference library reviewed and processed supply request. Performed financial inventory accounting functions. Interpret supply documents in an automated environment for input and output processing.
Education:
Advanced Technical Centers, September 2005 Miami, FL
Advanced Technical Centers, February 2004 Miami, FL
YMCA Training Alliance, August 2001 Chicago, IL
Palm Beach Community College, June 1994 Lantana, FL
San Diego Junior College, June 1991 San Diego, CA
Skills:
Microsoft Excel
Microsoft Word
Microsoft Access
Microsoft Power-Point
Microsoft Outlook
Publisher
Lotus 1,2,3
Dos
Data Entry
Sabre
AS-400
TYPING 45WPM