Customer Service Administrative Assistant

Taiice Owens

**** ********* *****

Douglasville, GA 30135

404-***-****

************@*****.***

Objective

To acquire a position with the potential for advancement where I can utilize my knowledge and experience.

Abilities

- 10 years of customer service, administrative, and clerical

- Software: All Windows operating systems, Microsoft Word, Excel, WordPerfect

- Extremely productive in a high volume, high stress, environment

- Accustomed to heavy telephone usage

Experience:

Esquire Solutions, Atlanta, GA 2009 - 2011

Quality Control/Binder

• Proof read court reporters transcripts

• Cross trained new employees.

• Prepared confidential legal documentation and correspondence.

• Bound transcripts and packaged for shipping.

Solvay Pharmaceuticals, Inc. Marietta, GA 2005 - 2008

Sr. Administrative Assistant

• Organized yearly conference seminars for Trade Government and Customer Relations Departments.

• Responsible for production of company's bi-monthly newsletter.

• Updated price increase lists every six months.

• Typed all company correspondence.

• Answered phones and scheduled meetings.

Solvay Pharmaceuticals, Inc. Marietta, GA 2003 - 2005

Receptionist

• Greeted guests entering establishment, determined nature and purpose of visit.

• Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

• Managed conference room scheduling.

• Assisted Human Resources Department with projects.

Education: West Georgia Technical College, Business Administration - Present

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