Shaniqua J. Ferguson
Portsmouth, VA 23704
******************@*****.***
Objective
An entry-level position as a Medical Assistant, responsible for performing clinical and clerical duties and responsibilities for this position.
Experience
Depaul Medical Center, Volunteer
Norfolk, VA July 2012- Present
● Record patients vital statistics.
● Perform general office duties, such as answering telephones, assisting visitors, etc.
● Greet and log in patients arriving for their appointments.
● Assist the Anesthesia Tech in the OR.
Depaul Medical Center, Medical Assistant Extern
Norfolk, VA June 2012- July 2012
● Recorded patients vital statistics.
● Performed general office duties, such as answering telephones and assisting visitors.
● Greeted and logged in patients arriving for their appointments.
● Retrieved patients medical records for physicians.
Popeye's Chicken and Biscuits, Cashier
Portsmouth, VA August 2009- October 2009
● Greeted customers entering establishments
● Notified kitchen personnel of shortages and special orders
● Received payments by cash or credit cards.
● Requested customer orders
● Issued receipts, refunds, credits, or change due to customers.
● Maintained an orderly eating and serving area.
Bojangles Chicken and Biscuits, Cashier
Portsmouth, VA February 2009- August 2009
● Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
● Requested customer orders
● Notified kitchen personnel of shortages and special orders.
● Received payments by cash or credit cards.
● Maintained an orderly eating and serving area.
Victory Elementary School, Office assistant
Portsmouth, VA June 2004- August 2004
● Composed and transcribed correspondence, bulletins, memorandums and other materials.
● Compiled and filed student grades, attendance reports and other school records.
● Greeted visitors, determined nature of business and directed visitors to destination.
● Answered telephones, provided information, took messages and transferred calls.
● Maintained calendar of school events.
Education
I.C. Norcom High School
Portsmouth, VA 23701
High School Diploma
Centura College
Norfolk, VA
Certified Medical Assistant
Associates of Occupational Science Degree
Skills
Medical Billing & Coding
ICD-9
CPT
CPR
Phelebotomy
Medical Terminology
Data Entry (42 WPM)
Taking Patient Vital Signs
Patient Scheduling
Patient Education
HIPPA Knowledge
Microsoft Office
References
Available upon request