Quality Assurance Project

Six Sigma Green Belt

[pic]

VISHAL BAJPAI

Email-Id:**************@*****.***

Visa: EAD

Location: Pittsburgh, PA

Cell: 412-***-****

EXPERIENCE AND PROFESSIONAL SUMMARY

Six years and five months of Software Quality Assurance and application

support experience with two years of proven track record in building and

managing engineering teams exhibit high energy, deep technical skills,

technical innovation and drive to high quality software products.

Summary:

Quality delivery at a senior level with a very strong technical background.

Well versed all aspects of software testing and have a deep practical

understanding of commercial software development.

Proficient in Web service, SOA, middleware, functional, negative,

regression, system integration (SIT), acceptance (UAT), load testing

(SOAPUI) and white box testing.

Excellent knowledge and working experience in with test planning, test

execution and test results analyses

Excellent People management skill, ability to work with culturally diverse

team and adaptable to Global business protocol.

Excellent Analytic and Problem solving ability, Motivational Quality,

Handling QA team. Software Development Life Cycle and QA process

knowledge.Strong Finance and Banking Domain Knowledge.

Current Job Responsibility:

Responsible for ensuring necessary Dev - QA interaction / actions plans to

achieve strong quality planning, effort optimization, defect prevention,

defect prioritization, root cause analysis and ultimately quality delivery.

Involve in day to day QA activies which includes Test Planning, Test

Execution and Test reporting of functional and regression testing.

Additional responsibility of security testing of product.

Collected useful requirements to design the user approval and entitlement

executive system.

Carried out regular triage meetings to recognize and determine critical

testing faults. Helped TCS-Bank of America audit group in yearly audit of

the association. Helped QA analysts and technical heads with

troubleshooting and fault resolution.

Ready training materials and carried out end-user training sessions.

Experience:

|Period |Company |Role |

|Nov 06 to |Tata Consultancy Services, India |Quality Assurance |

|Till Date | |Analyst |

|Jan 09 to Mar|Bank Of America,NC,USA |Quality Assurance |

|12 | |Analyst |

|Feb 06 to Nov|Siemens Information Processing |Program Analyst |

|06 |Services Pvt Ltd,India | |

Education:

|Institute |Symbosis,Pune,India |

|Course |MBA(Master of Business Administrator(Finance) |

| |2008-10 |

|Institute |VIT,Bangalore,India |

|Course |B.E. Information Technology - 2001-05 |

Certification:

|Six Sigma Green Belt Certified |

|ITIL V3 Certification-EXIN |

|Sun Certified Java Programmer (SCJP) |

|DB2 UDB V8.1 Family Fundamentals |

Competency:

|Project Management |Test Planning, Test Strategies / Approaches, QA |

| |Lab Setup / Configuration, Quality Processes |

| |Metrics, |

|People Management |Motivational Qualities, Work Ethics, Resolve |

| |Conflict, Mentoring and Monitoring, Delegation of |

| |work |

|QA Process |Requirements Analysis, Test Suite Design, Test |

| |Cases Design, Test Execution, Test Results |

| |Analysis, Defect Tracking |

|Programming and |Java, Java |

|Scripting Language |Script,SQL,HTML,XML,UML,Jython,Scriptpro and Sabre|

|Database |DB2 and Oracle |

|Operating System |Windows and Unix |

|Tools |Clear case, MS-Office, SoapUI,Rational Test |

| |Driver,QTP,QC,Sharepoint,Smartedge,IBM |

| |Maximo,Informatica, Power Center 8.6,RAD |

| |7.1,RequisitePro, Eclipse, JUnit |

|Web Technology |JSP,Servlet and Web services |

| | |

| | |

| | |

| | |

| | |

Project Experience

|Bank Of |01/2009- 03/2012 |Quality Assurance Analyst|

|America,Charlotte,USA | | |

|Project |CNE (Customer Notification|

| |Engine) |

|Team Size |25 |

|Environment |SOA, Web services |

|Database |DB2 |

|Platform |Windows XP |

|Key Accomplishments in |Working with development |

|project: |teams investigating and |

| |correcting software bugs |

| |and deficiencies based on |

| |the testing results |

| |Involve in preparation of |

| |QA Schedule, Test Plan, |

| |Requirements, Test Cases, |

| |and Test Result Report. |

| |Problem detection, |

| |Analysis, Fix |

| |identification, Resolution|

| |and testing. |

| |Testing the code changes |

| |at functional and system |

| |level. |

| |Participated in the |

| |testing of the software |

| |for the financial Online |

| |Banking System to ensure |

| |the highest level of |

| |quality including: |

| |Managing all phases of |

| |testing for assigned |

| |components ensuring test |

| |plans and test cases are |

| |completed and met business|

| |requirements. |

| |Creating and Generating |

| |System test scripts for |

| |different test scenarios |

| |covering all aspects of |

| |project functionality. |

| |Performing various types |

| |of testing, such as |

| |functional, regression, |

| |user acceptance, negative |

| |and installation testing. |

| |Performed Functional, GUI,|

| |Regression, System |

| |Integration, User |

| |Acceptance, Configuration |

| |and content testing for |

| |web-based online Banking. |

| | |

|The Client: |

|Bank of America is a |

|leading bank in United |

|States of America, with |

|its world head quarters |

|located at Charlotte, |

|North Carolina, USA. It |

|has a large international|

|business base, being one |

|of the five major world |

|players in the banking |

|industry. It was founded |

|in 1874 in Charlotte as |

|Commercial Financial |

|Bank. Bank of America |

|also boasts the country's|

|most extensive branch |

|network, with more than |

|5,800 locations and |

|175,000 employees, |

|covering some 48 states |

|and more than 40 |

|countries around the |

|world. BofA Corporation |

|operates as a bank |

|holding company that |

|provides a diversified |

|range of banking and |

|non-banking financial |

|services and products in |

|the United States and in |

|selected international |

|markets. |

| |

|The company operates in |

|four segments; |

|. Global Consumer and |

|Small Business Banking |

|. Global Business and |

|Financial Services |

|. Global Capital Markets |

|and Investment Banking |

|. Global Wealth and |

|Investment Management |

| |

|Project Description: The |

|project objective is to |

|develop new enhancements |

|and to carry out |

|Application Maintenance |

|Support activities for |

|the Customer Notification|

|Engine (CNE) which is an |

|integral part of |

|Federated Applications |

|(Fed Apps). CNE is the |

|functional system which |

|owns the responsibility |

|of sending alert |

|notifications to the Bank|

|of America customers |

|related to their account |

|and online banking |

|activities. CNE stores |

|and manages all the |

|customer information |

|related to Email, Mobile |

|numbers and the choice of|

|Alerts preferred by the |

|customers. CNE is closely|

|connected with Customer |

|Hub WCC which is built on|

|IBM WCC product and |

|Online banking. |

|Qantas Airways Ltd., |02/2008- 12/2008 |Systems Test Engineer |

|Australia | | |

|Project |Staff travel |

|Team Size |4 |

|Environment |Core Java, JSP and Servlet|

|Database |DB2 |

|Platform |Windows XP |

|Role & Responsibility | |

| |Coordinate and performed |

| |Integration and System |

| |testing |

| |Coordinate and performed |

| |User Acceptance testing on|

| |client environment. |

| |Responsible for client |

| |deliverables and |

| |artifacts. |

| |Developed and updated Test|

| |plans, Test Matrixes, Test|

| |Scenarios, and Test Cases |

| |for all company products. |

| |Conducted system |

| |functionality testing: |

| |developed and executed |

| |test cases, produced |

| |problem reports, |

| |suggestions, system test |

| |logs, and test incidents |

| |reports. |

| |Verified business |

| |requirements and |

| |functional specifications.|

| | |

| |Performed Functional, GUI,|

| |Regression, System |

| |Integration, User |

| |Acceptance, Configuration |

| |and content testing for |

| |web-based for Qantas.com. |

|Description: |

|This project enables |

|existing Qantas.com where|

|they book ticket, apply |

|for their leaves and make|

|deals for different |

|customer groups. There |

|are three different |

|application are mapped |

|with main application. In|

|Staff travel only Qantas |

|employee and their family|

|book reservations, In |

|Elvis, all Qantas |

|employee can apply for |

|their leaves and In Ideal|

|Qantas employee can make |

|a deal like discounted |

|fare for different |

|corporate customer |

|groups. |

|TATA Consultancy |11/2006- 02/2008 |Asst.Systems Engineer |

|Services Ltd, Chennai | | |

|Project |GDS Scripting |

|Client |TRX, USA |

|Team Size |4 |

|Environment |Worldspan and Sabre |

| |Scripting language |

|Database |Worldspan and Sabre |

|Platform |Windows XP |

|Role & Responsibility: |Responsible for client |

| |deliverables and |

| |artifacts. |

| |Managing the analysis and |

| |development with other |

| |members in the team |

| |through continuous |

| |involvement. Analysis, |

| |Design, coding and unit |

| |testing. |

| |Onsite Coordination for |

| |connectivity Component |

| |which interfaces with |

| |external systems. |

|Project Description: To |

|implement an application |

|called ATG where travel |

|agent and back office |

|employee can pull the |

|rejected PNRs from |

|different queue and |

|correct the entire |

|necessary field through |

|this application with |

|doing any manual |

|interface. Through this |

|application they can |

|automate all GDS command |

|instead of typing single |

|command again and again. |

|Once they run this |

|application, it captures |

|all rejected codes of |

|PNRs and based of |

|rejected they corrected |

|all rejection one by one |

|with any manual interface|

|and finally placed in the|

|queue |

|Siemens Information |02/2006- 11/2006 |Program Analyst |

|Processing Services | | |

|Pvt. Ltd., Bangalore | | |

|Product |Selex |

|Client |TRX, USA |

|Team Size |14 |

|Environment |Java, JSP, Servlets, Java|

| |Script, Tomcat 5.5 |

|Database |Oracle 8i |

|Platform |Windows 2000 |

|Role & Responsibilities|Development and Unit |

| |Testing |

|Language & GDS |Java,Jython and Worldspan|

| |

|Project Description: |

|SELEX, a Ticketing Agent |

|Technology is a suite of |

|applications that |

|automates Airline |

|Reservation System and |

|workflows in order to |

|standardize transactions,|

|maximize agent |

|productivity, and |

|eliminate errors. SELEX |

|suite helps agencies |

|automate and re-engineer |

|their processes like an |

|agnostic agent desktop, |

|automate exception |

|processing and workflow |

|management. |

|Role & Responsibility: | |

| |Support and Maintenance of|

| |the following modules |

| |Involved in enhancement |

| |and postproduction support|

| |for SELEX application. |

| |Creating Workflows and |

| |Business Objects for SELEX|

| |solutions |

| |Create Jython Scripts |

| |within the XTOOLS platform|

| | |

Contact this candidate