Customer Service Sales

Mike Kowkabany

**** ***** ***** ***** • Jacksonville, FL 32257

Home: 904-***-**** • Cell- 904-***-**** • Email: *************@*********.***

Creative, customer-focused leader with significant achievements, exceeding goals, and cultivating long-term relationships. Demonstrated and proven qualities include:

• Strategic Partnerships • Customer Service • Computer Skills

• Sales Negotiation Skills • Project Management • Problem Solving

• Innovative Solutions • Organizational Skills • Customer Training

Employment History

MK MORTGAGE, LLC August 2006 to Present

Broker/Owner

Originate and process home loans and refinances. I am a one-man operation and handle all the details with accuracy from start to finish. All leads are self-generated through networking or current customer referrals. Have several partnerships with financial institutions to find the best rates for my clients.

ALLIED HOME MORTGAGE February 2003 to August 2006

Outside Loan Officer

Worked from home processing home loans and refinances with Allied-approved lenders. Leads were generated through Realtors, networking, and client referrals. Completed seminars for FHA Loans and reverse mortgages.

FLORIDA MORTGAGE FUNDING January 2001 to February 2003

Inside Loan Officer

Received in-bound calls and converted them to loans ensuring all details were completed correctly from origination to closing while maintaining a high closing ratio and satisfied clients.

SUNRISE NISSAN December 1994 to December 2000

Salesman

Worked closely with new and return customers on new and used vehicle purchases. Named Salesman of the Month at least 3 times a year by providing excellent customer service while exceeding CSI goals.

Education

Florida Community College

Jacksonville, FL

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