Customer Service Sales
Resume:
*** ******** ****** ****** ******, New York 10305
LAUREN PISANI
MEDIA COMMUNICATIONS PROFESSIONAL
Self-motivated, reliable professional with six years of experience providing exceptional customer service to affiliates across various corporate environments. Demonstrate talent to take initiative, manage multiple projects simultaneously and practice sense of discretion, honesty and brand loyalty.
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CORE COMPETENCIES:
Invaluable ability to work with multidisciplinary team to execute any task at hand
Outstanding communication skills to assist at all levels within company
Indispensable capability providing customer service to all affiliates
Possess sound judgment when it comes to problem solving
Commendable organizational practice
Meticulously detail oriented
Experienced host of multimedia special events
In depth understanding of social media
Strong expertise in corporate media applications: Counterpoint, Goldmine and Promosuite
Proficient in MS Office applications (Word, Excel, Outlook and Powerpoint)
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PROFESSIONAL EXPERIENCE:
Dial Global Radio Networks
Affiliate Services Coordinator (2010-2012)
• Responsible for collecting, processing and analyzing commercial clearance records for an industry leading national radio syndicator (Arbitron)
• Act as a liaison between radio station clients and producer clients
• Conduct research and data using Counterpoint and Goldmine software
• Provide outstanding customer service to radio station clients and producer clients
Macy’s INC.
Sales Associate (2006-2010)
• Process all cash and credit transactions and handle customer sales inquiries
• Oversee all promotional/service friendly aspects of selling floor
• Deliver prompt and efficient customer service and problem resolution
Aj Epyx Productions, Independent Film “Dishonorable Vendetta”
Production Assistant (2009-2010)
• On set script supervisor
• Monitoring of time code for each scene
• Responsible for lighting and sound techniques
• Photography for press releases
• Responsible for set changes in between scenes
Clear Channel Communications, WHTZ Z100 FM
Promotions Assistant (2008-2009)
• Conceptualize/launch special event campaigns for major vendors
• Generate innovative ideas/ads for Z100 website events page
• Charged with full accountability for complete marketing/organizing of major events tabling
• Collaborated with Media Relations Department to host major corporate community events
• Conduct marketing research and data entry using Promosuite software
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