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Customer Service Sales

staten island, NY, 10305
August 06, 2012

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*** ******** ****** ****** ******, New York 10305



Self-motivated, reliable professional with six years of experience providing exceptional customer service to affiliates across various corporate environments. Demonstrate talent to take initiative, manage multiple projects simultaneously and practice sense of discretion, honesty and brand loyalty.



Invaluable ability to work with multidisciplinary team to execute any task at hand

Outstanding communication skills to assist at all levels within company

Indispensable capability providing customer service to all affiliates

Possess sound judgment when it comes to problem solving

Commendable organizational practice

Meticulously detail oriented

Experienced host of multimedia special events

In depth understanding of social media

Strong expertise in corporate media applications: Counterpoint, Goldmine and Promosuite

Proficient in MS Office applications (Word, Excel, Outlook and Powerpoint)



Dial Global Radio Networks

Affiliate Services Coordinator (2010-2012)

• Responsible for collecting, processing and analyzing commercial clearance records for an industry leading national radio syndicator (Arbitron)

• Act as a liaison between radio station clients and producer clients

• Conduct research and data using Counterpoint and Goldmine software

• Provide outstanding customer service to radio station clients and producer clients

Macy’s INC.

Sales Associate (2006-2010)

• Process all cash and credit transactions and handle customer sales inquiries

• Oversee all promotional/service friendly aspects of selling floor

• Deliver prompt and efficient customer service and problem resolution

Aj Epyx Productions, Independent Film “Dishonorable Vendetta”

Production Assistant (2009-2010)

• On set script supervisor

• Monitoring of time code for each scene

• Responsible for lighting and sound techniques

• Photography for press releases

• Responsible for set changes in between scenes

Clear Channel Communications, WHTZ Z100 FM

Promotions Assistant (2008-2009)

• Conceptualize/launch special event campaigns for major vendors

• Generate innovative ideas/ads for Z100 website events page

• Charged with full accountability for complete marketing/organizing of major events tabling

• Collaborated with Media Relations Department to host major corporate community events

• Conduct marketing research and data entry using Promosuite software

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