RYAN DORSEY

bq0it5@r.postjobfree.com

***** *** ***** *** #***

El Cerrito, CA 94530

510-***-****

OBJECTIVE:

To obtain a challenging entry-level position in Desktop Support, with a special interest in Network Administration.

EDUCATION

B.S. Business Administration, University of Phoenix, Oakland, CA (10/2014)

Concentration in Management

A.A.S. Degree Information Technology, Heald College, San Francisco, CA (11/2011)

Coursework: Introduction to information technology, Core hardware technologies, Operating system technologies, Networking technologies, Programming concepts, Advanced networking, Introduction to Linux, Introduction to computer security, and Database management.

TECHNICAL QUALIFICATIONS:

• Successful leader, equally effective as member of a team.

• Highly organized able to multi-task and accomplish multiple objectives.

• Professional demeanor and attentive to detail with outstanding customer skills.

• Local area network (LAN), basic programming, and peripheral equipment.

• PC repair and hardware/software upgrades.

• Microsoft office configuration, installation, testing, and troubleshooting of hardware and software.

• Diagnose problems and malfunctions utilizing test programs and equipment.

• Programming Software, Microsoft Visual Studio 2008, Microsoft Visual Basic 2008

• Installation and configuration of Windows Vista/XP, Windows 7, Windows 10, Windows server 2003 and 2008 servers.

• Perform network administration maintenance, configuration network file servers; provide backup support as needed for the network administrator.

WORK EXPERIENCE:

Crew Chief 12/2008 to 10/2009

Edwards Airforce Base

Lancaster, CA

• Responsible for managing the operational readiness of one or more aircrafts.

• Proficiently trained of supported aviation unit personnel.

• Responsibilities included detailed technical oversight of individual aircraft’s level of mission capabilities and projection of maintenance.

• Maintained individual aircraft operational readiness.

Airmen 07/2004 to 07/2008

U.S. Navy

Oak Harbor, WA

• Serviced, inspected, repaired and did mechanical maintenance to an aircraft before it was considered safe for takeoff.

• Did all the servicing and maintenance duties, performed inspections, and controlling operations.

• Watched gauges and dials and ensured that everything is running as it should.

• Was able to recognize any problems that may arise, carry out engineer’s orders, modify the aircraft structures, read and interpret manuals.

Military Experience

United States Navy, 2004 - 2008.

• Participated in Leader Development and Assessment Course.

• Line Division Supervisor: Supervised 6 employees during graveyard shift.

• E-3 Rating

• Honorable Discharge

References

Available upon request

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