Sales/Customer Service Representative

Rebekah Schmerber

*** **** ********* *** *** 314-***-****

Springfield, MO 65807 **********@****.*************.***

Objective: To participate in a thriving business adventure in hopes of creating a better tomorrow.

Education:

Bachelor of Science – International Business

Missouri State University; Springfield, MO Expected Graduation: May 2012

GPA 3.14/ 4.00

Work Experience:

Borders; Springfield, MO

Café Seller / Cashier September 2009-December 2010

• Take orders from my customers while suggesting other products to complement that sale

• Able to up sell products for designated periods

• Equipping customers with the knowledge of the product they are receiving

• Converse with my customers while they wait for their coffee

AVON; Eureka, Mo

Assistant February 2000-August 2008

• Took orders from customers, labeled and categorized by campaign order

• Recognized customers by name, voice, and appearance

• Knowledgeable of all AVON products

• Consulted with customers on the best product for their needs and made well-informed suggestions to complement their purchase

The Country Club at the Legends; Eureka, MO June 2009 – August 2009

Dining Room & Lounge Server / Banquet Server

• Served multiple tables with speed and efficiency

• Overcame and smoothly resolved customers’ problems and difficulties

• Quickly adapted to multiple work environments with small periods of time

• Maintained relationships with repeat customers while creating a memorable experiences with new customers

Wildwood YMCA; Wildwood, MO May 2007 – May 2008

Child-Care Attendant

• Taught children how to speak, read, write, and understand one another

• Monitored and participated in play safe activities

• Set behavioral limits for children so they would learn to behavior properly with their peers and adults

• Fostered camaraderie among the children so they would have playmate every time they came to the YMCA

St. Louis Bread Company; Eureka, MO

Cashier July 2006 - May2007

• Understood information about orders and made helpful suggestions for their purchase

• Solved problem for the customers and staff

• Operated the register and its corresponding computer system

• Handled multiple tasks, coordinated items, and cleaned and stocked selves

Special Skills:

• Proficiency in Windows Vista, QuickBooks, PC AVON, Microsoft Office (Word, Excel, Access)

• Excellent communication skills through creating memorable moments with costumers

• Good time management skills by managing a 20hr work week, sorority, and college

• Fast Learner and I am able to adapt to different work environments quick

Activities, Honors, Awards:

• Member of Alpha Sigma Alpha August 2008 – July 2010

Helping to promote good PR through fundraising

Keeping the sanctity of our traditions through Ritual Committee

• Outstanding Excellent Award – Borders Inc. 1/10, 4/10, 9/10, 11/10, 12/10

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