Administrative Assistant Customer Service

Career Profile:

A skilled professional candidate with in-depth knowledge of handling administrative tasks. Seeking a position as entry level administrative assistant to improve my knowledge and skills in a renowned organization.

Education

Expected Graduation Fall 2013 Business Administration-Management, University of Mississippi

Jan 2010 –Dec 2011 Associate of Art: Business Administration, Northwest Mississippi Community College

Jan 2010 –Dec 2011 Associate of Art: Office Administration, Northwest Mississippi Community College

Skills

Related Course Work: Accounting I & II, Business Communication, Microsoft Computer Applications & Word Processing, Computer Concept in Windows 7 and 10

• Microsoft Word, Excel, Outlook, Access, PowerPoint

• 40 wpm, 10 key, Multi-phone lines, fax, copier

• Familiar with the principles and procedures of business management

• Well organized and skilled in inventory control, cashier management and order processing.

• Remarkable ability to analyze reports and solve problems.

• Hard working and energetic with excellent communication skills.

• Possess excellent phone etiquette and interpersonal skills

Academic Projects:

Business Communication

This course had projects that included writing correspondences and correct procedures for carrying out administrative task.

Word Processing

This course had projects allowed me to explore Microsoft Word. It had project using all of the applications of Microsoft Word including mail merging and creating letterheads.

Computer Applications

This course had projects that equipped me with training in Microsoft Excel and Microsoft Access.

Employment History

Mar 2009 - Oct 2009 Administrative Assistant –Plant Partners (Seasonal)

Administrative Assistant -worked with vendors concerning price and availability of the products, handled customer's complaints and resolve problems and general office duties.

Aug 2006 – Apr 2007 Special Education Teacher Assistant, Desoto County Schools

Assisted students in the classroom with daily assignments and corrected improper social behaviors.

Sept 2005 – Aug 2006 Guest Service Desk Cashier, Linens – N – Things (Closure)

Assisted guest with gift registry, handled returns and purchases at the register, and processed credit card applications.

Mar 2004 – Nov 2005 Sales Associate, Fred’s

Ran cash register and stocked merchandise. Managed floor regarding customer service, maintenance, cashier and sales

Feb 2004 – Dec 2004 Office Manager, White Glove Automotive (Closure)

Handled payroll, monitored time & attendance, and human resources-new hire processing w-4,

I-9, handled PO, Accounts Payable, filing, answered phones, office supply orders, Sales calls, marketing promotion letters to company to engage business, supervised the cleaners for facility.

Jun 2003 – Aug 2003 Receptionist, Student Union (Work Study)

Assisted walk – in and coordinated students and campus activities for the various venue spaces, answered phones, and other general office duties.

Aug 2002 – Dec 2002 Office Assistant, Southern Rural Development Center(Work Study)

Data entry, answered phones, ran errands, and other general office duties.

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