Caring CNA

Objective:

To obtain a challenging CNA position with career-growth potential, where I can fully utilize and expand my experience and abilities while contributing to organizational excellence and company goals.

Education:

Triton College- 2000 Fifth Ave., River Grove, IL 60171∙708-***-****

Date attended: 6/1/09-8/18/09

Clinical Experience:

Hines VA Hospital- 5000 S. Fifth Ave., Hines, IL 60141

*Assisted with activities of daily living

*Utilized Standard Precautions

*Practiced State Safety standards

Work Experience:

MetLife October 2006- June 2007

Case Management Specialist, Mt. Prospect, Illinois

Duties Include: Process short term disability claims, obtain medical information under HIPAA laws to determine claimant eligibility, Utilize ICD-9 and CPT-4 coding, interview claimants and field inquiries, prepare claim correspondence for distribution and bridge short term disability claims to long term disability.

Bekins Van Lines, Hillside, Illinois August 2005 – October 2006

Customer Service/Claims Representative

Duties Include: Field customer inquiries, track interstate shipments, process and provide claim information, settle military quick claims, prepare correspondence for distribution, operate company switchboard when requested and assist managers with special projects.

Sysix Technologies LLC, Oak Brook, Illinois August 2003 – May 2005

Marketing Coordinator

Duties Included: Coordinate special events and target mailings. Maintain and update lead generation closed-loop tracking system. Assist with tracking of ROI on all marketing and sales programs. Utilize, track and claim CO-Op funding from vendors. Update company profile for internal and external vendor purposes.

Sales Assistant

Duties Included: Assist Sales Representatives with Pre-Sales needs (formatting letters, proof reading, printing, binding, proposals and presentations). Maintain and update customer database and account information utilizing Salesforce.com. Coordinate with operations & sales to track and record deals and sales margin.

Bekins Van Lines, Hillside, Illinois October 1998 – August 2003

Fuel Tax and Mileage Clerk

Duties Included: Data Entry, auditing reports for state taxes, maintain driver activities and schedules utilizing Access. Assist managers with special projects.

Administrative Support

Duties Included: Data Entry, preparing correspondence and documents for customer follow-up, general filing, field customer inquiries and assist managers with special projects.

References - available upon request

Contact this candidate