Customer Service Sales

Experience

BEAUTY ADVISOR/CASHIER, WALGREENS ****-2012

Worked with sales goals. Recommended promotional items. Also worked with hundreds of customers each week. Resolved customer issues. Handled cash transactions and worked on projects within my department.

Bank teller, tcf bank 2012-present

Work with monthly sales goals. Handled large volumes of cash on daily basis. Resolve customer issues promptly. Follow up with customers, cross sell bank products, and make references.

Education

Grayslake North High School - Class of 2011

Grayslake Technology Campus - CISCO Certified/Computer Networking Certificate

College of Lake County - Currently enrolled in Business/Marketing

Skills

I have lots of customer service experience and have worked in fast paced environments as well as environments where I have to pay close attention to details. I am also bilingual, fluent in Spanish and have worked closely with many Spanish speaking clients. Very efficient with computers, took two years of computer classes and am proficient with Windows based operating systems and Microsoft Word, Excel, and powerpoint. am able to communicate ideas effectively and work closely with management to achieve goals. Sales and retails experiences, am able to cross sell and inform customers about promotional services and follow up. Also friendly and able to build rapport with clients so that they have an excellent customer experience.

Referrals

Mr. Downs, Walgreens manager, 847-***-****

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