Customer Service Insurance
Resume:
Mary (Katie)Vickers
Jackson, Georgia 30233
*****@***.***
Professional Profile:
Skilled Claims representative with six(6) months previous experience in the insurance industry. Knowledgeable with customer service and assisting policy holders with insurance claims. Very courteous and willing to help customers in anyway possible. Enthusiastic and very comfortable assisting customers through the phone and in person. Over five(5) years of customer service experience.
Qualifications:
-Proficiency in Customer Service skills
-Excellent with computers and various computer programs (Word, Excel, PowerPoint)
Experience:
GEICO Insurance Company -Glass Claims Associate 06/2011 to 12/2011
-Call center representative responsible for phone calls between customers about policy information and customer service based position. Phone based claims for glass damage on vehicles.
Chick-N-Run Jackson- Shift Leader, Cashier, and Cook. 05/2007 to 01/2009
-Responsible for other employees during shifts. Key holder and in charge of duties of the shift.
Horsetown South- Cashier, Customer Service 01/2004 to 03/2008
-Customer service specialist and cashier. Other duties included pricing and placing stock in appropriate places in store.
Education:
Griffin Technical College
Associates Degree : Healthcare-Surgical Technologist 2009-2011
Brewton Parker College
General Studies 2008-2009
Gordon College
General Studies 2006-2007
Contact this candidate