Postal Jobs

** ***** ** ******* **** one employer

Proven ability to research/analyze situations and propose creative solutions

Experience establishing excellent rapport with customers and co-workers

Overseeing project management from creation to completion

December 2000- December 2007 J P Morgan Chase Flint Michigan

Vault/Commerical Teller

Responsibilities incuded: providing quality customer service and handling all paying and receiving transactions accurately and efficiently; and recognizing sales opportunities to make referrals to appropriate branch staff.

September - December 2000 J P Morgan Chase Flint Michigan

Collector

Responsibilities included: Collecting past due amounts by locating and contacting customers via phone and/or mail; assessing the individual's circumstance in order to decide upon and appropriate course of action; and negotiating payment arrangements.

Promoted to Vault/Commerical Teller in December 2000

January 1996 - August 1999 Bank One First Chicago Flint Michigan

Supervisor/Loan Analyst

Responsibilities included: supervising clerical staff in daily operations of the Direct Loan Department; planning and scheduling work in order to effectively utilize employees, equipment and materials; wrote performance reviews; and provided input to management.

As a Loan Analyst, I was required to make sound decisions with Bank One's best interest in mind and to be in compliance with regulations set forth by the government.

Bank One First Chicago merged with J P Morgan Chase in August 1999 and the processing center was closed. As a result of the merger, I lost my job until called back in September 2000.

August 1974 - December 1995 Genesee Bank Flint Michigan

Teller/Merchant Representative

Began as a teller and promoted to merchant representative. As a merchant representative, I traved to business to set them up to accemt MasterCard And VISA charge cards. All positions held during my tenure with the Genesee Bank required excellent telephone etiquette, customer service skills, discretion and perfection.

Genesee Bank merged with several banks before becoming Bank One First Chicago.

minda and to be in compliance with

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