Mitchell Rufe Front Desk Rep.

Mitchell Rufe

**** * ******* ** *** ***. Boise, ID 83714

208-***-**** ************@*****.***

Objective: To obtain a position in the medical field where my experience can be utilized to improve the company’s relationship and customer satisfaction. While working towards my associate degree in general studies.

Summary of Qualifications:

• Bilingual Spanish/English

• Assistance with medications

• Adult/child CPR

• AED

• Excellent organizational skills and works well under pressure

• Proven dedication to providing an excellent Guest experience

• Relates and communicates well with a diverse group of people

• Able to handle and prioritize multiple tasks in a fast-paced environment

• Self-starter and highly motivated with a continuous learning attitude

• Dependable team player with strong problem solving skills

• Strong written and verbal communication skills

Employment: Absolute Home Health care Caldwell, Idaho

Personal Health Caregiver January 2009 - Present

• Provide care for G Tube Patient with severe food allergies

• Assistance with medications

• Records patient Meals, Void, BM, G tube intake, medical office visits and surgeries on a daily basis.

• Schedule and organize doctor visits

• Order and refill all medications

• Transport to medical office visits, entertainment, and General Shopping

• Hygiene care

• And other miscellaneous tasks

Walt Disney World Resort Orlando, Florida

Entertainment July 2005 - Present (seasonal)

• Provides outstanding guest service with personalized attention.

• Professional attitude to upset customers with positive problem solving.

• Contributed in planning and performing in Disney shows.

• Performed as character Entertainer.

• Provided clerical assistance for organizing and implementing events.

NBC / Universal Studios Florida Orlando, Florida

Entertainment July 2006 – September 2007

• Delegated Performers to be out on set.

• Worked closely with public in providing personal attention

• Managed staff and public in large crowds while performing.

• Assisted photo technicians to take family portraits of Performers.

Palmetto General Hospital Hialeah, Florida

Front Desk Clerk February 2004 – February 2005

• Provided Family Members with information regarding the patient’s surgery schedule.

• Maintained main Hospital lobby.

• Kept records of each patient of surgery, recovery room, and discharge.

• Attended to patient information calls on the main high volume hospital lines.

• Provided assistance to nurses to control patient overflow.

Education:

Edison Academy High School Diploma

National School of Technology Surgical Technician

September 2004 to February 2005 2/3 Credit Hours Completed

Computer Skills:

• MS Word, Excel, PowerPoint, Publisher, Outlook.

• Proficient with Photoshop.

• Proficient with FrontPage

• Internet – Explorer and Netscape

References: DR. Leslie Abreu 631-***-****

Karena Brown 985-***-****

Jen Binter 610-***-****

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