Customer Service Office

Mark G. Ricafrente

**-** ***** ******

Hollis, New York 11423

Home: 718-***-****

Cell: 646-***-****

*.******@*****.***

OBJECTIVE

Seeking an office assistant position where I could utilize my excellent clerical and customer service skills.

RELEVANT WORK EXPERIENCE

Super Stop and Shop, Carle Place, NY

Cashier – (September 2010-October 2011)

• Answered customers’ questions and provided excellent customer service

• Received payment by cash, check, credit card, and vouchers

• Maintained a clean and orderly check out area

Sign-On Village Printing, Hollis, NY

Receptionist – (March 2008-September 2010)

• Performed general office duties

• Mail, fax, send, and distribute pamphlets and brochures to customers

• Stock office supplies and materials

North Shore-Long Island Jewish Health System, New Hyde Park, NY

Pre-Admitting Clerk Volunteer – (July 2007-March 2008)

• Provided excellent customer services for each patient

• Escorted patients to their destinations within the hospital

• Send, fax, mail, and deliver mail

• Stock pamphlets and brochures

EDUCATION

Hunter Business School Levittown, NY

Medical Office Administration Diploma (March 2006)

C.W. Post of Long Island University Brookville, NY

Bachelor’s of Science in Elementary Education (January 2004)

Nassau Community College Garden City, NY

Liberal Arts and Sciences Major (September 1995-May 1998)

COMPUTER SKILLS

- Proficient in Windows XP, Word, Excel, and Internet research

- Type at 50 WPM

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