Project Manager/Network Engineer

PHILLIP ANDERSON

*** ********** ******, #*** ***** Plains, NY 10605 (h) 914-***-**** (c) 212-***-**** *****************@***.***

PROFESSIONAL PROFILE

IT PROJECT MANAGER (PMI Certified) – TELECOM/COMPUTER INDUSTRIES

Dedicated and proactive IT leader with superlative record of providing business solutions to heavy hitters including British Telecom / Reuters, AT&T, Citigroup, Chase, Kraft Foods, HP-EDS, Verizon Business, Sprint-Nextel, Northrop Grumman, T-Mobile, BMW North America, and Alcatel-Lucent. Demonstrated proficiency at coordinating, leading, and delivering complex IT projects on time and under budget. Expertise in determining appropriate placement of technical professional within organizations to optimize performance. Highly skilled communicator, adept at maintaining and developing key client relationships. Proven capability to manage multi-million dollar finances / budgets and handle purchasing responsibilities. Dedicated to streamlining operations to guarantee project delivery at minimal costs. Six Sigma Certification pending.

Key Qualifications

Highly experienced in delivering complex, effective network solutions with minimized downtime.

Proven ability to manage creatively and authoritatively while operating within company policies and best practices.

Adept at initiating new procedures and launching projects to elevate customer service and reduce costs

Demonstrated talent for collaborating with other project managers and exchanging parts inventories to facilitate cost savings.

Generate new revenues by identifying opportunities and maximizing business potential by recommending ad-ons to improve network performance and services.

Act as company ambassador at all times, clearly articulating organizational skills and solutions while projecting a demeanor of professionalism and intelligence.

Areas of Expertise

Project Management Resource Acquisition Network Troubleshooting

Technical Business Solutions Financial / Budget Management Purchasing

Team Leadership / Development Operations Oversight Systems Installation

Customer Service Process Engineering Software Upgrades

EDUCATION & PROFESSIONAL DEVELOPMENT

Degree in Communication and Network Management Devry University

Diploma, Network Engineering The Chubb Institute - White Plains, NY

MCP, A+, and PMI Certified

Six Sigma Certification (pending)

PROFESSIONAL SUMMARY

AT&T CORP White Plains, NY

Project Manager (contract) 2008 to Present

Manage system implementations for large Matrix systems

Analyze and resolve all customer circuit impairments

Develop circuit design alternatives in instances of excessive, otherwise irresolvable impairments

Work with and support various internal organizations during pre/post deployment testing

BMW NORTH AMERICA Woodcliff Lakes, NJ

Senior IT Project Manager (contract) 2007 to 2008

Manage system implementations for large Matrix systems

Supervised installation activities of Siemens products and systems; managed projects budgeted between $3M-$6M

Plan and strategize complex technology implementations; strong foundation in SAN and NAS environments

Define a Scope of Work and detailed Project Plan with our customers and our internal technical team for new projects

Participate in day-to-day client support and account management; Maintained networks in a WAN environment using enterprise-level hardware and data communications

BRITISH TELECOM / REUTERS Edison, NJ

Project Manager (contract) 2006 to 2007

Leveraged knowledge of Cisco IOS, routing protocols, and LAN / WAN transport media as chronic manager for company-wide IP MPLS environment, including circuit layout and support.

Led tier technical organization; strong foundation in SAN and NAS environments

Oversaw monitoring, surveillance, and troubleshooting for Company’s network, including network operation.

Maintained networks in a WAN environment using enterprise-level hardware and data communications; minimized system downtime and maximized system performance

AT&T CORP. White Plains, NJ

Manager of Network Engineer (contract) 2004 to 2006

Resolved Company’s network problems; managed array of Circuit and protocols (fractional DS1, HDSL, DS3, Frame Relay, ATM, and Frame Relay to ATM).

Led a team of union workers to ensure daily maintenance of lines for clients including Chase, BONY, T-Mobile, CitiGroup, and Bank of America.

CITIGROUP Rutherford, NJ

Network Migration Technician (contract) 2005 to 2006

Assisted with roll-out of new networking equipment for all Company branch and Smith & Barney offices.

Coordinated installation, testing, and production of extranet connections and associated hardware (routers).

Configured routers and deployed for implementation.

Tested and turned-up circuits with remote customer; Frame relay, and T1.

BRIDGECOM INTERNATIONAL New York, NY

NOC Engineer (contract) 2004

Collaborated with Telco carriers, NOC, and / or test centers to perform routine testing and circuit turn-ups.

Provided new customer with Local Number Portability (LNP), and analyzed / resolved problems.

Troubleshot with FST and monitored DSLAM, Router, CPE, and Switch.

Held responsibility for the operation of effective voice and data networks that impacted multiple clients and business areas throughout the Firm

T-MOBILE / NORTEL / TRUE POSITION Parsippany, NJ

Project Manager (contract) 2002 to 2004

Led installation efforts to upgrade T-Mobiles network, including: LMU router/switch testing and repair wiring, router/switch configurations, E911 GPS router/switch, and antenna site survey for T1 loops.

Streamlined installations procedures and trained field tech on installation of equipment without service interruptions.

Managed wireless site maintenance, Telco circuits, equipment testing, as-built drawings, and wired / wireless equipment configuration troubleshooting, (including VOIP).

Resolved radio network problems due to topology and morphology administrator of site punch testing.

ALCATEL, USA (Now Alcatel-Lucent) Dallas, TX

Project Manager 1999 to 2001

Supervised installation activities of Alcatel products and systems; managed projects budgeted between $1M-$3M.

Conducted customer acceptance testing and in-process quality audits and inspections; acted as point-person with customers on all aspects of installations and testing. Orchestrated re-location and assembly of Telco systems and network racks.

Directed technicians throughout installations and troubleshoot 120vac and -48vdc circuitry power equipment in telecom switch sites (Sub-rate DS0, DS0, DS1, DS3, OC3, BRI, PRI and SONET).

TECHNICAL ACUMEN

HARDWARE: IBM Apple/Mac Dell HP/Compaq Gateway Compatible PC’s and Servers IDE and SCSI controllers and hard drives CD-ROM drives internal and external Ethernet hardware (NIC’s hubs switches multiplexers) Token Ring Hardware (NIC’s and Mau’s) Alcatel’s (iMTN DWDM 1600 Series Litespan 2000 ADSL) Nortel IAD Netopia 7100 & 7200 Telephone Fiber Optics T-Berd analog/digital meter Avaya 6400 C360 5400 COAX HP Printers True Position Santera Pardyne DSLAMs Cisco 720*-****-**** BMP SOTS DSTS SARTS ICORE NESCOPE TI ACMS CLMWDI KMS-WMS

OPERATING SYSTEMS: Windows CE 2.0 3.0 Windows XP XP Home Windows 2000 Server Windows NT Workstation 4.0 Windows NT Server 4.0 Windows NT Server 4.0 Enterprise Version Windows 2000 Professional Novell Netware 5.1 Cisco IOS TL1 Unix Cisco TAC

SOFTWARE: MS Visio 5& 2007 MS Exchange 5.5 MS Project 98 & 2007 MS Internet Server 4.0 MS Proxy Server 2.0 TL1 IVR Procom Plus BMP SOTS DSTS SARTS ICORE NETSCOPE TI ACMS CLMWDI KMS-WMS Remedy MS Words MS Excel MS Power Point MS Presentation

PROTOCOLS: Ethernet 802.1X LAN/WAN/MAN/VPN TCP/IP DLC IPX/SPX RIP BGP EIGRP OSPF Cisco Cat OS NetBEUI OC3 OC12 OC48 OC192 DS0 DS1 DS3 ISDN XDSL T1 T3 PSTN STS1 POTS Cat-5 Cat-6 Fiber WiFi RF E911 SHDSL HDSL GSM/CDMA VOIP

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